Reviews for Tim Hortons in Nepean, ON
Just waited over 10 minutes for a coffee through mobile order and had to leave... This store is notoriously slow, I would not... stop here if you are in any kind of a hurry at all, it is always understaffed, very dirty and staff are not very friendly. Alsothe hours are almost as bad as a bank (Pretty bad when the grocery store is open more hours than the Tim's) Read more
Generally, I don't try to be overly negative, but this store is a timmies I tend to try to avoid. The setup of this store is... incredibly awkward if more than three customers are in line as the cash is right within arms reach of walking in the front door.Overall the staff seems like a mixed bag. I've had some pretty friendly staff, so they're not all bad (generally, the youngerteens/early twenties staff seem to be the nicer ones at this store), and others greet you with a head nod and "order". I oncewaited over a half hour for a pre-order only to find out that they had it ready just not put it out nor bothered to acknowledgethat my order was there AFTER even asking my name. After I finally said something as I was running late they said I pronouncedmy name wrong as if it me playing some giant ruse for me to sit and wait for a half hour. Generally, they I find they also tendto run slower than most Tim's. On the plus; I will say I've never had a mixed up order here, so I guess slow and steady is thebest way to describe this one. Read more
Staff member had an attitude and made my wife's drink poorly. Honestly, if you don't want to work, then don't be there. Eont... come back to this location. Judging from the ample negative reviews regarding service, a zero stars is warranted. Managementdefinitely needs to train and hold staff accountable. Read more
I am a vegetarian by principle -- meaning that I will eat meat if it prevents the product from going to waste. Today was one of... those rare exceptions where I was persuaded to share two bagels with egg, cheese, and sausage for $5 with somebody. Since thisperson will not eat red meat, and I did not want to give the meat industry free profits, I decided that I would eat both sausagepatties instead. (There are no discounts for having the sandwiches without the sausages.) Aside from the fact that the servicewas obnoxiously slow -- it took them nearly ten minutes to serve a single customer -- the woman at the counter kept arrogantlydismissing and waving off my verbal instructions by saying "I got what you are saying". Suffice to say, she clearly did notunderstand a single word, because she tried ringing it in as one breakfast bagel with no sausage, and another with a singlepatty, instead of two. When I tried clarifying with her, she suddenly says "we can't do that!" I asked her what difference itwould make if they placed two of the sausage patties on one and left the other with egg and cheese, and she began chuckling asthough I had asked her to turn water into wine. Since I had no intention in giving them any of my money, I abruptly left incomplete disgust. A little while later, I went to the Tim Hortons at the Quickie location nearby on Woodroffe, and apparentlytheir staff are much smarter and more intelligent than the ones at this location, because they eventually understood what Iwanted, and they had no issues making such simple amends. This is a convenient bonus, because not only are the line-ups at thislocation shorter and faster, it is also physically closer to my house. Read more
Horrible service. Almost every time takes forever to give your food even then wrong order. Today my daughter found hair in her... sandwich as well as in her drink. Disgusting!!! Read more
I would avoid going here. I ordered a tea and it tasted awful didn?t even taste like tea but not only that they were two girls... laughing behind the counter when giving it to me. So I gave it back to them said it was gross and left. Very unprofessionalchildren working there. Read more
Second day in a row buying iced capp and it taste disgusting!!! I called and they told me that it's a new batch that it has a... "slightly" different taste.. slightly?? It's sooo yucky. It has no coffee flavor at all. It's like a Caramel flavor. Yuck Read more
Just got what I ordered online and it?s disgusting there?s oil in my French vanilla had to throw that away so in my mind told... myself let me check my daughters and there?s also oil in the hot chocolate just nasty ?. Ewwwww check this photos out. I calledso many times no answer at all .. Read more