Reviews for Tim Hortons in Ottawa, ON
Customer service is horrible, orders are never ever correct
They were super busy yet still getting everyone's breakfast at a solid steady pace. Always is tastey.
Staff were very helpful and polite. Service was quick and got us out in no time.
Just ordered a coffee and a bagel, got the coffee, and then they marked the order complete so I did not get my food. Dont trust... people being paid minimum wage Read more
Again service was okay because their drive-through was as usual slow dependent on lane you get into... However, Kim, one of the... morning servers always seems bright, cheerful and happy. I always seem to cheers up after I made my order with her. TimHorton's, O'Brien Road, you have a wonderful face in Kim's hands. Kim, once again you provided us with excellent service!!! Allthe best in 2022. Read more
This is the third time I?ve ordered a coffee from Tim Hortons where the cup leaks. This time, I was about to take my first sip... of coffee and the cup completely leaks all over my car. It fills the cup holders with coffee, as well as soaking my pants incoffee. I?m very disappointed with the quality of the construction of the cups, as well as the fact that this service is fromTim Hortons. Tim Hortons needs to use higher quality cups. Either that or I?m gonna get coffee from Starbucks. Read more
I received the wrong order in the drive through yet again! Supposed to be the new bacon and sausage breakfast but do you see any... bacon. Cost enough too! Read more
I have been lining up in this Circle K / Timmies since the mid '00s and unfortunately the restaraunt as a whole has really gone... downhill over the past few years. It's always a wait in the morning, and most of the time the coffee tastes burnt. The staffdoesn't exactly seem happy to be there. Breakfast sammies are the saving grace here, when they're toasted properly. Not a badTimmies, but not exactly a good one either. Read more