Reviews for The WORKS Craft Burgers & Beer in Ottawa, ON

You can see this place has gone downhill recently with recent reviews and I can also say we won't be going back. Went on a quiet... Tuesday night and it was empty, yet we waited a long time for our server. Waited 10 minutes after our drink order. Beerselection isn't good anymore and it came out with a hacked up orange that looked gross. Burger was very dry, fries were undercooked and took a long time. Sounded like the staff were having a great time in the kitchen though. My kids used to love goinghere, but they agreed they don't want to go back anymore. Too bad. When they first started opening these restaurants in Ottawathey had the best burgers. Afterwards I said a McDonald's burger would have been better and a lot cheaper. Read more

This place has a cool atmosphere and our server was great. Nothing beats getting a milkshake in a measuring cup. My only... complaint is that it's a little pricey. Our meal was $70 (including tip) for 2 burgers and one milkshake. A little steep, butthe food was good! Read more

Had a great experience in Kanata the night before so it was an obvious choice. Good beer, good burger and service. Had the... Impossible Sexy and bottomless fries, they were delicious. Any burger can be substituted for the vegan patty. Good service. Highchairs available. Read more

This was our favorite restaurant, to a point we used to eat there twice a day sometimes (lunch and dinner). It?s been 2 years we... didn?t go and today we decided to go again, but the quality has went down a lot. The Patties were very dry, the onion rings andfries were fried in a very old oil. The buns were cold on the burger. The food was not good like it used to be. I don?t think Iwould go again. Our waiter was nice. Read more

Had a great meal on Saturday, June 25th. My husband asked for extra pickles, and not only did he get a huge pile on the side,... the chef placed pickles in the shape of a W on his burger. Waitress was great, too. Read more

i ordered the taste of heaven burger and added lettuce, tomatoes and raw onions. Upon arriving home with our takeout I had to... restack my burger because it looked like they just threw everything on without a care. I expect this from mcdonalds but not theworks. Very sloppy. Pretty disappointed. Who makes a burger like that? Read more

Had the most amazing lunch at Works today! They have a huge menu selection and you can pick the patty, toppings, buns and sides... of your choice. We had The Hipster and the Getting Piggy with it and both were delicious. Sheri was wonderful too and had greatrecommendations! ???? All in all, a good place for a great meal and some top notch service! Totally recommend checking it out. Read more

I ordered the hipster takeout for dinner tonight. Upon getting home, we see that the onion rings are burnt (tasted charred) and... the hipster burger should have more than 3 tiny pieces of oxidized avocado. I order from here all the time but I am verydisappointed with my order today. Read more