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Reviews for Ph? Thi Fusion in Nepean, ON

Nale Mbewe 2 years ago
2

I'm a huge pho and sushi lover so I was so happy to find a spot in Ottawa that caters to two of my favorite foods. The first... visit was good , I went at a busy time with my two children . We enjoyed our meals despite it being so busy. The second timeround I ordered pho that I was to split with my Son and sushi. As I was having my soup I felt something sharp in my mouth. Iinstantly thought it was the mint but it hurt so bad and almost choked me. I was able to stick my finger in and remove it, itwas a tooth pick. I called the waitress that served us to explain what had happened. She apologised profusely which was good andasked if she could get me something else. I must say I was at least pleased to see that she was apologetic , however, I've hadless serious things happen to me at other restaurants and found that the mangers went an extra mile to provide me withexceptional.customer service especially when a concern was brought to their attention. I may be asking for too much or maybeunreasonable but I would have expected a little more effort from the restaurant considering this could have been hazardous. I'mglad it happened to me and not my son. Otherwise I have nothing bad to say about the food. Just thought I would leave thisreview for the restaurant to explore better ways to ensure exceptional.customer service is provided to your customers. Read more

Joanne DiPietrantonio 2 years ago
1

Ordered tonight and it wasn?t very good. The chow mein was half the size it used to be. Same with the rice wraps. So... disappointing it used to be such a good restaurant. More expensive and less food. The time we ordered before this the peanutsauce was off. I guess we?re done here. Barrhaven Vietnamese is great! Read more

James Allan 2 years ago
1

Got a beef soup and all my beef was fat trimmings. (BTW I got the Flank and flank is supposed to have no fat on it) Also got... Chicken wrap but they were too lazy to even take it out of the plastic wrap meaning it just came straight out of the fridge andno one checked it Peanut sauce was definitely old as it was clumpy and tasted rank. -10/10 if I eat any of this I woulddefinitely be sick. Read more

Natalie Bastianello-Lamoureux 2 years ago
5

We went there for lunch for the first visit and the server was very cheerful and offered explanations for the menu items. The... food was very tasty and good quality. It's too bad we lie across the city because I would definitely go back. It was a greatexperience. Read more

Jennifer Ng Gemmell 2 years ago
4

Have done many take-outs before but forgot to post a review. Went to dine-in solo that evening as I had a craving for chicken... pho and fresh shrimp rolls. And of course a Vietnamese coffee with condensed milk. The chicken pho was not the regular one thatI usually get but a lime version from northern Vietnam: it was tasty but the lime was overpowering and the broth tasted a bitoily. Not a favourite. Usually I have the shrimp Tum Yoong Goon and it?s awesome. Overall the prices are a bit high but theservice is great. Read more

Charinda Perera 2 years ago
5

Visited Pho Thi yesterday and it was a surprisingly great experience. We had a fantastic experience with the service and the... food was amazing too. They have a great selection of drinks, a must visit in my opinion. Well worth the price!! Read more

Pankhuri Bhatnagar 2 years ago
5

Alright people! I think I have found my go to, and close to home Thai restaurant. I must say, great and quick service, which is... not very very common here. We ordered pho ga la chanh (chicken with lime leaf) medium size, (they have 3 sizes) which is like asoup and pad Thai. Both the dishes are amazing. Make sure you go empty stomach. It?s almost $20-$25 per person kind of ameal, and I would definitely recommend it. Especially barrhaven people! You must go. Read more

Schnicken Cee 2 years ago
3

Edit: See response from the restaurant. Thank you for responding Pho Thi. I figured it might be a spice in the container, but... thank you for clarifying. I will ensure to call the next time I order. Ordered from Uber eats today - Hanoi pork, 2 order ofrice wraps and the chicken satays. Food tastes very good. However, on the site, it actually asks you whether you want fish orpeanut sauce for the rolls. I requested fish sauce, and received watery peanut sauce. I also requested extra peanut sauce forthe satays, and received none (called, and apparently the chef "splashed" some on the satays - see pics). The pork was verygood, but it looked like there was dirt in the container (could be a spice?). I would also point out that the restaurant did askwhat they could do for me, but really all I wanted was to enjoy my lunch. I suggest you contact the restaurant after you orderto make sure they have the correct items. I want to continue to support local, but this does make it difficult at times. Read more