Reviews for McDonald's in Nepean, ON
Two different occasions this location missed packaging any nugget sauces despite having to pay twice for the extra sauce, but... got none. On the third visit ordered a smoothie, not only did they give us the wrong flavour but the wrong size. So much for aconsistent experience. Read more
if i could rate this place 0 stars i would, when my girlfriend and i arrived we ordered our food on the kiosk and started... waiting for her food to be ready. while we were waiting multiple employees stared at her the entire time which made her feelseverely uncomfortable. after we got our food she noticed the fries were cold, we didn?t mind because we have gotten cold friesfrom this location numerous times so we?re used to it. but when she was eating her burger she noticed something CRUNCHY insideof the burger patty and it almost broke her tooth. we?re not coming here ever again. Read more
staff is always friendly, gave 3 stars for food because I was missing a few items in my purchase and only noticed once I was... home. It was busy when I went but still, just giving some constructive criticism here, always double check your orders. otherthan that place I great Read more
Google what time does McDonald's have lunch. Google says 10:30 a.m. I go to get lunch since my time is valuable I checked what... time lunch was I wasted 15 minutes going here to not get lunch when technically it was only 7 minutes to wait but I was notwaiting another 7 minutes on top of the 15 to get a couple cheeseburgers. Maybe McDonald's should do something about Googletelling you that lunch is at 10:30. I think it's ridiculous that they don't follow industry rules and start lunch at the propertime as the website state Read more
an incompetent manager who makes his staff lie to cover up for him so he wouldn?t face the unhappy customers. Waited in a drive... through with many others. They served more than five cars from the other lane and we kept waiting! Every few minutes they wouldask ; ?what?s your order?? Sometimes you could hear them chuckle! Rude! When we finally got to the window, I asked them what washappening? They smirked and chuckled!! I had enquired at the speaker about the long brutal hold up in the heat. I asked if Icould speak with the manager? Something I very rarely do) once at the window, they told me there was no manager at therestaurant!! I asked for the supervisor, same story was told! I told them it was low to lie ! And I want to speak to whomever isin charge ! And there shows up the manager with a huge smirk on his face! RUDE! He says sorry for the long wait but now yourfood is ready! I pay and .. they ask me to park and wait more!! I told him I didn?t appreciate the long long wait! The rudeenvironment and him making his staff lie for him! He only lost his smirk when I said I will write about this. They did not giveany number to contact proper people in charge . S as free asking twice. I was given an 800 number . The manager is the soul ofany establishment. If they teach the staff to LIE, they will get the whole system infected. We need to keep up with honesteffective customer service! I will not go back to this location and I do not recommend it to anyone. Avoid and instead go toanother fast food restaurant. There are many close by. Including Walmart?s Mac Donald?s. Read more
emily working the night shift was amazing. i will absolutely be coming back hoping that she is working. she made my experience... so much more enjoyable and truly had just a positive attitude even considering that it was 1:30 in the morning. Read more
I got two different color chicken nuggets for my kids. I went back to this location for replacement one of them. I told their... manager I like to have the light color one but she still gave me the dark one. And she claimed they don't have chicken nuggetswith light color. Obviously, she didn't treat my complaint seriously. She is unprofessional. Read more
Ordered food in the middle of night, the girl at the drive thru didn?t added the sauce as requested, to confirm, I asked her if... the sauce is in the bag, she said yes, but there was no sauce, so I had to go through the drive thru again, food got reallycold. Rather than apologizing, she started talking rudely. Your management Should teach the employees how to talk to thecustomers. Read more