Reviews for Kelseys Original Roadhouse in Nepean, ON
I have been meaning to post this review for sometime now. I went to this location with my partner and two friends on May 21st,... 2022. We were seated in a reasonable amount of time and ordered appetizers and drinks. The food itself was good and the wait wasshort. Our server did not return to the table to check on us, which would not have been an issue except for what happened whenwe tried to get our bills to pay. We asked for our bills to be separate (each couple paying for what we ordered) and he returnedwith a single check. We asked again that he give us seperate checks so we could pay for what we ordered. He returned with twochecks; this time he had split every single item and put half on each check. We asked him to correct it. He hesitated and werepeated that just wanted to pay for what we had ordered. He returned and the checks were incorrect again. We called the serverback over and he stated that some things had been left off so these checks were “less than they should be” and when we toldhim what should go on each check, he said “well, it’s going to be more than it started this way.” The implication was thatwe should just be quiet and pay the bill. At no point did we ever ask to have anything comped from our checks, so we did notunderstand why he leave some of our drinks off the bill. He returned with the checks and they were the same checks. My partnerwas becoming frustrated. As the server was walking away, my partner said “just charge us for what we ordered.” He then askedme to deal with the check so he could go outside and calm down. Just as the server returned my partner said “I’m goingto-“ and before he could say “go outside for a moment” the server shouted in his face. My partner shouted back, which wasobviously not the best strategy, but we had been dealing with this for 10-15 minutes. If the server had taken a moment toclarify what went on each bill instead of dropping the checks and the debit machine and walking away repeatedly, we could Read more
Best place for some good food and drinks. I tried their chicken Parmesan pasta with honey garlic bun on the side. Hands down the... best honey garlic bun I have had. I loved their Thai Basil chicken bowl too, very mild and delicious. If you have a sweet tooth,you must try their funnel cake which was extremely delightful. Service was pretty good and quick. Overall 9/10 Read more
Fantastic restaurant! The service is wonderful, and the place is lovely. I went there more than once, and each time I did, I had... great food at reasonable costs. Read more
I haven't been to Kelsey's since becoming vegan almost 9 years ago. I went for a birthday party. I ended up having the vegan... fajitas (without cheese and sour cream) which were amazing. And the staff were absolutely amazing and knowledgeable. Read more
The burgers were very juicy. It was very good. However, the patties were kind of small. The fried chicken was also really... juicy. Really well done. The onion rings were really bad. Bland taste and very dry. Overall, a great meal. Read more
Stopped by for appetizers after getting my booster shot. The restaurant was busy but easily social distanced. The waitress was... polite and quick to bring us our food. The Nachos are massive. There were 4 of us and honestly we barely finished. It was a funstop for food. Read more
Food is so so. Our table top is sticky and our chairs have scrumbs which I believe those were left over from last customers.... During pandemic, this hygience is not acceptable. Hope see improvement in future. Read more
There were no customers on Tuesday evening and there are couple of waitresses working on that night. One of the waitresses was... completely giving us casual approach always we have to remind her to get some water/plates etc. restaurant supposed close at10pm. At 8:30 she said we are closing the kitchen if you would like to order, order now only. We see All the employees havingchit chat and smoking outside. We simply felt that we were ignored. We had a very very bad experience on my friends birthday.Even though we did tipped $10. Read more