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Reviews for Quench in Neenah, WI

Claire Nichols 2 years ago
5

The sweetest owners! Just went turn the first time and the employees helped me find what I wanted without pressuring me to make... a quick decision or anything. They were honest on what they do and don?t like and we?re just so friendly!! Will definitely goagain! Read more

Kayla Berndt 2 years ago
5

Great shakes, aloe and energy tea! Love that you can add in probiotics, protien, fiber and more! Staff is very friendly and... actually talks to their customers! Highly recommend ???? ???? ???? ???? ???? Read more

Calleigh Merritt 2 years ago
5

My favorite shake place in the area! Always quick with flavors that everyone will love.

Red_Car_Records 2 years ago
5

The owner was in when I visited and he gave us Great customer service- yummy drinks too and a huge selection! I would definitely... go back Read more

Caitlin Simonsmeier 3 years ago
1

Today on 6/9 at 9:50 am. Will most definitely not be coming back. That was a horrific experience. The music is so loud we?re... practically in a club, the two women in the back are SCREAMING while talking to one another. I asked the cashier politely ifthey could be quieter while we tried to look at the menu. The cashier barely says, ?can you guys stop a minute.? Then the womancomes around and I said ?I can?t concentrate when it?s this loud.? She acknowledges that she can?t concentrate when it is loudbut then continues to SCREAM. I had to sit down while my friend finishes the order. The two women continue to scream and have noawareness of their surroundings. And then when our drinks are done, they don?t call our name, acknowledge us, have any form ofcustomer service whatsoever. Very disappointing experience. We will not be returning. Please take a class or two on humandecency. Read more

Jessica Smith 3 years ago
5

The ladies at work and I go to Quench on most days for lunch shakes and tea. The atmosphere and menu is totally great! They are... welcoming and fun, but that?s not what sets them apart from most companies. What sets them apart is the type of customer serviceexperienced there. I recently had a combo picked up by one of my coworkers for lunch and when it arrived it wasn?t what Ithought I had ordered. I am Celiac and need my items to be gluten free. I called over to Quench and spoke with Conrad. He askedme what happened and was very helpful in ensuring the shake I got was in fact gluten free. He didn?t stop there though. He askedme what my intentions were for the shake I wanted and ensured that they would meet my intentions the next time. This morningwhen my coworker stopped for a breakfast combo, they sent her with a gift certificate for my next lunch combo. They reallyappreciate their customers, hear them and their needs, and then take action. I will be a Quenchie forever! ?? Read more

Kendal Coonen 4 years ago
5

Clean and inviting atmosphere. Best Herbalife shakes and tea I've had compared to others in the Appleton area. I love that they... have flavors of the day instead of flavor of the week. Employees are masked up always which is comforting during these times. Read more

Michelle Moore 5 years ago
5

Great place to get your shake on! They offer delicious, healthy shakes with plenty of options for add-ons. The owners are... friendly, the service is always pleasant, the establishment itself is well-kept, trendy and clean. Read more