Reviews for A&W Restaurant in Neenah, WI
Haven't had their awesome rootbeet in years. Still great as ever.
This is the only place that truly hasn't changed since I was a kid, and the nostalgia is worth the price and the wait. Best... cheese curds outside of the fair! Read more
I would have complained about this at the drive thru but thought better of complaining while waiting for the rest of my order so... that they didn't get angry and add some "special sauce" to my burgers and fries. Anyway, they handed me my drink a few minutesbefore the rest of my order was complete. I thought it felt kind of light, so I opened the lid only to find that they didn'teven fill it up to the top like normal. The fluid was well over an inch BELOW the top of the medium sized cup. I knowcompanies are trying to save money but shorting someone on that much soda seems like a rip off to me. Either it was deliberateas a means to save money, or the person working the kitchen is grotesquely incompetent to fail at the simple task of filling upa soda cup. It was sometime around 5pm on the 8th of October 2022. Read more
Worst customer service in along time. At first no other customers in store. Waited 15 minutes for order, while it sat in warmer... area for awhile, burger made wrong, went back to counter had to wait to have remade, from time on receipt to having new burgerin hand was 31 minutes?. Guy making food was a big boy, and his gut was hanging out and all over counter edge and food area. While we were waiting a door dash driver came in and after waiting in store 15/20 minutes he asked if he could get his food sohe could get going, the manager (said his name was Aaron) was very rude, disrespectful, and unprofessional n told driver heneeded to leave. It was dead, w minimal customers, and the dining room floor is slippery and covered in grease all over?. Definitely wont be returning and going to spread the word? Read more
Manager here was one of the most disrespectful and idoitic human beings I've met. After ordering multiple meals I simply was... charging my phone and he calls police after I was wanting in the car for a half hour until it was fully charged, calling itsuspicious behavior. Read more
Staff was friendly, food was good an came out fast. I just wish they would be like they were in back in the day where you pull... up an turn your lights on for service Read more
Really good root beer and fries. Possibly the best fries I've had in my life tbh. Super crispy outsides, hot soft insides 10/10... for sure. Read more
Pulled up to the drive-thru and what a great welcoming and enjoyment the employee Cliff gave us...he gave us great customer... service from the moment we pulled up til the time we drove off. Food was prepared hot and fresh as promised. He's definitely agood fit for his job and shows that he like what he does....thanks Cliff for giving us a great drive- thru experience that youcan't get anymore at some places. Read more