Reviews for Popeyes Louisiana Kitchen in Nederland, TX
Ordered spicy chicken 11 piece family meal and got over cooked original chicken. This is the slowest restaurant in town and they... can NEVER get orders right. So ready for the new Popeye?s to open so I don?t have to keep going to this location. This storeneeds people that know what they are doing and that have customer service skills. Or else an owner that cares about theirbusiness. Read more
Drive through was very slow. When ordering the food the employees sound very upset and annoyed that you're there ordering food.... Then when I got to the window the employees seemed annoyed I was there and just angry to be there in general. Food came outdecent, but customer service is very lacking, will not be back any time soon. Read more
This store should be closed down, manager he?d employee working sick,with snot running down to his lip, had to tell him to go... clean his nose. He was working up front behind the counter where the food is at. You can tell he was sick and without anymask. When he walk he was unstable. Told manager all she said was ?I?ll take care of it? and went back in her office area,without checking on her very sick contaminated employee, this store is a health hazard do not eat there. Read more
Both locations by me now have become a joke. Last 4 trips have had to wait 30+ min each time to get my food. Lots of chicken... ready in the back but never strips ready. Did an online order this last and including my driving time 40 min. Read more
Drive through was extremely slow. Waited 20 minutes for our order. They gave us someone else's food. The manager handed us... the order. I guess that checking to make sure it was correctly done is too much work. Everything was wrong including the drinkorder. Spent almost 35 dollars and got a two piece meal and a three piece tenders order. Never going back. Read more
Poor Management and Service. Placed online order for pickup at 445p. Got there at 450p to pick up. Was told my order was not... ready. Cashier seems new, I asked for my order and he asked the manager on duty. She said the chicken wasn't ready and it wouldbe 12 mins. So I asked him if I leave to pick up my kids will my order be ready when I come back. He said yes it shouldbe. Returned at 510p, order still not ready. Continued waiting, approximately 525p my order was ready. I asked for sweet heatand honey and the manager said next time you would have to pay for these. I said next time, I'll pay for it now if I have to.She said don't worry about it this time. So I asked her, next time, will my order be ready on time? And left. Don't be smartwith a customer and treat your employees better. Talking down and getting frustrated to them in front of customer is not how youtrain new employees. Hopefully Popeyes would get better management that would run smoothly like KFC and Chic Fil A. Read more
The chicken is never hot or fresh and if you want good hot fries you have to ask and you can expect a side order of attitude.... Can you all please prepare my food like you are about to eat it. I mean our money is the same color. The price of living is onthe rise so I want what I pay for hot food. I don't think that's too much to ask for. Read more
I'm giving this store three stars one for each of the employees working. The store's okay the workers are good the food is good... it's more about ownership and management should pay enough to attract employees God knows they are charging enough. The waitlines are long because there's only three people working come on Popeyes do better Read more