Reviews for Tropical Smoothie Cafe in Navarre, FL
Consistently the worst tropical smoothie i have ever been too. Long wait times(even prior to Covid) missing items from orders,... no one answers the phone, ect? beware of Thai location 2 stars only because the items can be decent when you actually get them. Read more
11-2-2022: GOOD MORNING - just had best ever triple berry oat & pb banana fb! I think I can deal with the day now... ???????? 7-20-22: smoothie time (but still out of blueberries- don?t know why they are so hard to get at this location) anywaysubbed out for strawberries and a side flatbread peanut butter banana crunch wrap. 4-5-2022: for breakfast a peanut butter flatbread and all the goodness! 6-29-1022 - needed a good breakfast treat. 2-17-2022 Love my tropical smoothies - and they open upbefore most other fast food breakfast places as well. Better for me and taste great. I miss the old app though; I could orderand pay for it before leaving home and it would be ready. So now I just wait in the drive thru (Marissa was very quick though)so it?s okay. Read more
I've been a return customer to Tropical Smoothie Cafe in multiple locations. The Navarre location used to be my go-to.... Unfortunately, it has really gone downhill the past 18 months or so. I've given the dining area and drive-thru multiple chancesand every time there is a myriad of excuses on why the staff is slow to provide service. I have sat in the drive-thru forupwards of 25 minutes twice in the last three visits and I had one vehicle in front of me and an empty dining area with no"Online Order" traffic (although that is a common excuse from the staff). Each time, I order a single smoothie and no additionalfood. So to say I'm asking a lot of the staff would be a lie. If there is not a significant change with some accountabilityprovided to the management team, this location will be toppled by the new Smoothie King in a matter of months. Read more
Their name doesn?t do Justice. Had a good smoothie here. But they also have ALLOT more. They have 2 different pizzas. I had the... Hawaiian. IT WAS DELICIOUS. Better than the other pizza places I?ve been to in Navarre. Highly recommended. Read more
This is by far the WORST Tropical Smoothie location EVER!! It doesn?t even deserve a 1 star review. It deserves 0!! Every time... you go there, they can not get anything right & they screw up your order. To make matters worse, they are not even the slightestbit helpful as far as solving the situation. They literally refuse to remake anything, meanwhile it is clearly their fault.Especially when they continuously put meat on something for someone who is a vegetarian that does not eat meat!! The managementis AWFUL!! Save your money & don?t go here!! It is worth the while to drive to a different location. We never have any issues atany of the other locations. Honestly surprised this one is even still open!! Read more
We love tropical smoothie, however the line is always SO slow, there will be literally only be one car in front of you for the... drive thru and will sit at the intercom with no type of welcoming or anything for 10-15 minutes almost every single time. Thevery least they could do is say we will be with you as soon as we can or something, but nothing. McDonald?s is directly acrossthe way and can be SLAMMED and people will be still be out by 10 minutes max, not sitting just to hear someone say they?ll bewith you eventually Read more
I LOVE Tropical Smoothie, LOVE THEM! Great healthy ?fast food? alternative. I postponed commenting in hopes to see a change... since others were sharing their experiences in recent comments. I hate to kick a dog when it?s down, especially as a small localbusiness owner myself. But, this is hands down the worst Tropical Smoothie I?ve ever been too. I?m so sad because it?s close tohome. This evening, we walked in TS, something smelled horrific, no biggie stuff happens. 3 employees looked up at us & lookedright back down. No greeting, no smile. Nada. Not. A. Single. Word!!! I?m baffled by this. Period. I know the past few yearshave made it challenging, but the I encourage the owner to either become more hands on or shut it down. I know that?s harsh, butit?s been too long. I preach be kind all the time, but if it?s that hard for you to be kind and say hello, even for a pay check,then you should probably find something else to do. There?s so much more I have to say, but I value my time. Hopefully no onewastes there?s anymore here. Read more
It's okay. Nothing overly fantastic here. Food quality is passable, but they tend to ignore any specific requests, such as not... adding a particular ingredient. If you always order your food in its default fashion then this location shouldn't be an issuefor you. Read more