Reviews for Cracker Barrel Old Country Store in Nashville, TN
Great experience we had grandmas french toast with eggs and brought the beyond sausage with us to add in. Totally delicious. We... also ordered mimosas. Thank GOD we were in the motel next door because those mimosas had us on our behinds. Haha ???? I wasalso so surprised to see my childhood candies ???? from NJ there! So worth it I will definitely be back. Read more
I would've given one more star if my steak would've came out right the second time. Great service. We had Nicholas twice first... he was being trained and next night he was on his own. He felt bad for my steak. He held his own very well. Hats off to him butyour steak cook needs more training. Read more
This is what I got when I tried to order a meal. Boiled chicken and three slices of not ripe tomatoes. The chicken was even... cold. This is all I got for breakfast. I could not eat the rubber chicken. I have Alpha Gal Syndrome. I explained that to boththe server and her supervisor. This was the best that they could do for me. How come I can go to Taco Bell and get fresh foodwithout the worry of cross contamination, but Cracker Barrel can?t even plate one dish? Nobody from management stopped by ourtable and asked if they could help. This is pathetic. I challenge anyone on the Cracker Barrel management team to live as I dofor one week You would find a way to serve healthy food that everyone can eat. This was on a Thursday at 10:45 AM. No excusesfor the lack of customer service provided. Not even a coffee refill. EDIT I was contacted by ?Customer Service ? and that isas far as it went. Cracker Barrel is on the way downhill in my opinion. Avoid this location. Second edit. I requested by emailto speak with someone. After two months only automated replies saying they will review my text and get back to me. Texas RoadHouse phoned me immediately. I am not after free food, but as a former service professional I was hoping to help make CB abetter place to eat. Cracker Barrel does not care and gets a FAIL in the customer service department as well as the bad foodaward. Now it has been 3 months since my complaint. No cracker barrel response. It is obvious to me that cracker barrel doesnot care about their customers. I will be telling all my friends to avoid this chain. Read more
As always, wonderful. We selected the location of the hotel right next to CBS to be able to enjoy the experience. Great food and... this morning a wonderful service. Thank y'all. Read more
Service when we received it was awesome. The restaurant didn't' have enough employees. They did the best they could with the... staff they had. Unfortunately, we waited for drink refills after our food came and never received them. That made it hard to eatwithout anything to drink. As for the food, some of the food was good and some was just terrible. My hubby's pancakes, eggs,bacon, biscuits and ham he said were good. My son's chicken tenders were hard and he just couldn't eat them. I ordered a veggieplate. Turnip greens had a good flavor but they were mushy and looked as if they were the last little bit at the bottom of thepan. The creamed potatoes were dry, hard and not worth eating. The pinto beans were hard, dry, and had a green bean and somehash browns in it. It just wasn't worth the cost or the 2 hours we waited. Unfortunately, that's what happens when they areshort staffed and noone wants to work. Hope this place gets better! Read more
Best Cracker Barrel experience I?ve had so far! Polite servers and delightful staff. Best pancakes hands down!
This has been the Cracker Barrel that I've eaten at since I was a kid. It's funny I wasn't ever much of a fan when I was younger... but as I've gotten older it's a real treat to come here especially with some family or friends. The fall/winter time is theabsolute best time to go because that's when they have the best food and best items in the shop! Read more
Understaffed, like everywhere else, but worse! It was a 30 minute wait to be seated, which was fine. The problem was after... that! (They need to let you know how long of a wait was at the table, and to get your drinks, food after ordering it, then thebill!) It took 30 more minutes to wait after we were seated at the table to get waited on, then at least 15 toget drinks, , 25to 45 to get our breakfast food! It took 20 minutes to get our bill! We didn't have that kind of time! The food was cold, didget everything we ordered. (It was breakfast food) had to wait on more water refill. The waitress was very nice, but nice don'tcut it when you don't have that kind of time! It was just a wait on everything. We love going to cracker barrel. This one, just drive past! Read more