Reviews for Papa Johns Pizza in Naranja, FL
Pizza isn't has good has it should be because it doesn't have enough of flavor nor is it hot.
Pizzas were not great. they skimped us on the toppings and the crusts were like 3 inches wide
Terrible Gave me burnt garlic knots and wouldn't refund me my money Here is a pic....what I wanted vs. What I got.....
Very friendly staff and the drivers are awesome. Honestly the only papa John's place i order from. Pizza taste pretty normal and... what you expect but this store always follows through with orders and even remembers extras like the peppers or extra individualdrinks. I don't know any of the staff members but dam do i love em. Read more
Staff is pleasant in fact the last time I ordered almost left without my drink and a young lady caught up with me in the parking... lot to give me the 2-liter. My only concern with this location is the extremely long wait for deliveries. It seems it's neverless than an hour wait time. In fact, the last order I forgot to change the option on the app from carryout to delivery becauseit was specifically for our kids who where home and had no way to pick up the pizza at the store. When I called the store to askthem to deliver they gave me no other choice but to cancel because the wait time would put them over closing time. It just seemslike this location is a carryout only PJ. Read more
Had to wait almost another hour past the longest expected wait time according to their app, only to find my pizza was not what... I ordered. Do you see PINEAPPLE on that order? Who knows what else was on it. Read more
The manager was so rude and disrespectful. I called in because the delivery order was wrong. I ordered the works with extra... cheese, and a chicken alfredo pizza with chicken wings. The boxes were oiled up and in place of the works pizza they put acheese, cheese pizza (on the box it says cheese pizza). Now when I called to report the mistake and I was honest to tell them mygrand son ate two pieces of the cheese pizza, I didn't recognize that the pizza was wrong...until I looked to get a piecemyself. I called imediately to tell them the order was wrong. The manager was very rude...he proceeded to tell me if he makesme the pizza that I originally ordered and paid for he would loose product. So I politely said to him so I spent 66.00 on analfredo pizza and a cheese pizza that you will not would not replace or correct because of your mess up, because my grandson atea piece or two from the cheese pizza? So he asked for the cheese pizza back, I said listen it's a pandemic, what are you goingto do resale the pizza??????? He replied..Oh well, sorry, I'm not going to do it, he was not apologetic, then he hung up in myface. Just unethical, unjust, unprofessional and definitely a high risk for public saftey. It was their mistake not mine, Icalled in to report it and as a loyal customer, they should have credited my card back the 48.00 for the pizza and adjusted theamount for the works pizza, and just charged me for the cheese pizza. Clearly on the receipt its has the works and with all thetoppings, but on the pizza box it has cheese, cheese, so this pizza was made wrong on purpose. I have all the pictures below. Iwill send the pictures to corporate. I did record the call and I also have witnesses. They totally messed up my night, ruined mygrandsons reward, which is Papa John's pizza the works. Please do not order from here...they are rude, unprofessional anddisrespectful to their loyal customers. I order and spend $60 to $70 twice a week from this place. Also Read more
Food was delicious! Shout out to Mary Grace, amazing customer service. She handle my order in a timely and friendly manner, 5/5... would most DEFINITELY eat here again! Read more