Reviews for Tropical Smoothie Cafe in Naples, FL
I come to this location because I get the best service! Kelly, and his team take care of me 6 days a week! The best Tropical... Smoothie location that exists .. Read more
Finally a great customer service, the only tropical smoothie that really come close to your needs! Now you can have your... smoothie with no ice if you need. I love this place! Thank you will come back Read more
Friendly service and very clean. I got there right before the lunch rush and they do get busy!
Delicious smoothies and I tried Santa Fe quesadillas and they were very tasty.
They weren't busy and the place was dirty, the service was slow and they were busy talking. The last time I was here it was... spotless and the service was excellent. Just really inconsistent as to whether you get someone who cares to do a decent job orNOT. Seemed more not, and when I pointed it out, I was told at 5:20, it was because they were closing soon. ?? What time do youclose now? The reply (after deliberation with the two other crew) was "8". ???Seriously?! Lol Read more
This place is FILTHY! Has the Board of Health been here? And just like all other reviews, our order came out wrong. We put the... food back on the counter and didn?t even ask for a refund, walked out. GROSS FILTHY NASTY PLACE Read more
Been to this location for several years and the old staff was amazing. They would remember your name and your usual orders. They... would greet you when you came in and make you feel welcomed. All that changes in 2016 when they remodeled the store. They gotrid of the colorful walls, Tropical island decor, and wall art. The colorful dining booths were replaced with basic tables andmetal chairs. It looks and feels like a hospital cafeteria now. Cold and somber. No tropical music playing like the good olddays. No greet when you walk in. No friendly smiles. The entire staff has been replaced. The service is subpar. Smoothies arenot as great and tasty as they used to be and the food menu changed for the worst. Sad, as this used to be our favorite spot wefrequented at least 3 times per week. Read more
My two stars are for the sweet, older gentleman that was working this morning. The missing ones account for the young gentleman... who took my order/made my smoothie. Worst smoothie I have ever gotten from here as it didn?t even taste like Paradise Point. Heused as much liquid as he could without the fruit because the consistency was extremely watery with little to no taste. Hedidn?t acknowledge me thanking him for my smoothie as he was staring at me with an unpleasant look. Idk could just be how he is,but it?s definitely not a friendly customer service look you should have. Don?t get me wrong, this tropical has employees thatcan make delicious, flavorful, and thick smoothies. However, this time was not that. Good thing it was a free rewards because itwent straight in the trash. I don?t even care that the customer service was bad, but at least make the smoothies correct. Read more