Reviews for Starbucks in Naples, FL
I?m annoyed. They?ve gotten my food & drinks wrong 3 times in a row just yesterday and today. I?ve had to make the drive thru... line twice to get my drinks remade. Paid for a panini and got a croissant then I drove all the way to work and had to drive backtwice! Asked for a iced green tea lemonade got green tea no lemonade. It?s such of waste of gas, time and money. This was myfavorite Starbucks but wow they?ve gone downhill quickly. Read more
Met my out of state home buyer at this location in Naples off Davis Blvd to do a consultation before heading out for the day to... look at new construction in the area. Staff was friendly, nitro cold brew was the best and ways a great atmosphere to conductbusiness. As a local realtor love going to Starbucks to meet my clients Read more
I had a coupon I wanted to use, but the drive thru woman had no idea how to honor it, she just said ?use it next time?. I... understand you can?t know everything, but she could have at least tried to ask someone else for help. Listen lady, I want to usethe coupon now, not ?later?. Very upsetting! Read more
If I could rate 0 stars I would!! I walked into this store at around 6 pm and it was an absolute disaster! The girl who took my... order was rushing me the whole time, as well as she seemed too preoccupied talking to her male coworker with blonde hair to doother things than to pay attention to me a CUSTOMER. My drink was also made incorrectly by said male coworker. I asked foralmond milk and I got regular milk. I am lactose intolerant and my stomach was in pain for hours. The employee who took my orderwas named Emma. I hope there are repercussions for her unprofessional behavior. I will never be coming here again. Read more
My husband and I enjoy a weekly Starbucks run in the evening for a good drink and this week Emma made our tradition an... absolutely fantastic experience! My husband wanted to try out something new and she so kindly walked him through puttingtogether the perfect drink! When we got up to the window she let us know we had enough stars to use on merchandise?.AND that hertruck had just left from delivering a big batch of the coveted holiday cups! She brought an armful up to the window while Icontemplated which one would come home with me. We had a wonderful chat while she rang us up with a smile. Thank you Emma foryou incredible attitude and above average customer service! I love my cup! Read more
Everything is good except the young guy which works in the mornings, every time I pray he doesn?t make my coffee cause he can?t... even make a basic latte! I don't wanna drive to other Starbucks and I don't wanna be rude and ask someone else to make it nextto him! So I think he needs some training! Read more
Okay. I am biased. This location is kinda of a local hangout as doesn?t have the traffic flow of a main road through town. There... is a drive thru and it actually goes through the building. Kinda neat. Read more
We love this Starbucks in Naples, FL! Always greeted with a smile and they are committed to serve you well! It is clean,... spacious and we always appreciate the Dark Roast brew! Read more