Reviews for Domino's Pizza in Naples, FL
Tried my best to give this place a fair shake but three issues in a row is my limit. First time they delivered plain wings... instead of mild like I ordered. The delivery man argued with me, insisting I placed the order wrong. He said the sauce comes ina separate tub that I have to select. That?s wrong and I told him so. I?ve ordered plenty of times before and the wings alwayscome already tossed in the sauce. When I offered to show him my order proving him wrong, he, of course, backtracked. But hecertainly didn?t offer to correct it. Second time, I watched a delivery driver, via the tracker, cruise ALL over town with myorder, watching my delivery time increase over and over again. I called the store and got an unsympathetic person, obviously,who simply said they were busy. I told him I didn?t want the food anymore if it?s been sitting in a car this whole time - whywasn?t it delivered in the order the tracker said it would be? Why does my delivery time keep getting pushed out? He gotexasperated and said ?just call back if there?s a problem with it when you get it.? Finally got my order an hour and a halflater. Third time, the tracker said the order was delivered but it hadn?t been (already was 15 min past the time the trackersaid it would be here). Called the store and, yet again, got an unsympathetic person who said they accidentally closed out hisdelivery so it shows delivered even though he?s still en route. When I asked for an ETA, they said they didn?t know because theyweren?t tracking them. SMH No offer to call the person to get an ETA. When I expressed my frustration and explained how I?vetried to be fair and always tip well I was told this is how it is when they?re busy. That?s it. When I said ?ok, thanks,? theperson said ?yup? and hung up. I get it?s not a great job. I get that it?s thankless and probably doesn?t pay too well. That?swhy I tip as much as I do. I?ve tried to be sympathetic but I draw the line at rudeness. Read more
6$ For THIS ?!?! 6 WINGS AND THIER ABSOLUTELY DISGUSTING TASTE NOTHING BUT OLD GREASE AND ROTTEN CHICKEN THIS PLACE IS... DISGUSTING JUST LIKE THE COMPANY Read more
Awesome coupons. Food was great! Kenneth delivered my order, and he was excellent! I?ve never had a delivery driver read back my... order to make sure it was correct. I really appreciated it! He was prompt and friendly. Great experience! Read more
I do not care for Domino's spicy sauce. I called and checked with the employee to make sure that the robust sauce was not... spicy. The employee reassured me that the robust sauce was not the spicy sauce. I then ordered pizza on-line with the robustsauce thinking it was not spicy. I received the pizza and it was spicy which I didn't want. The pizza was disgusting. It wasspicy with a very thin crust. All I could taste was a hot spiciness. Will not buy pizza from there again. Read more
Ordered online for a large pizza and some cheese sticks... The online order system says it's delivered but the food still has... not shown up... I'm still sitting here waiting for my food.... I called the store and was told by the girl that answered thephone that the driver that has my food likes to take his time and normally takes a long time to deliver. I asked for a managerand was told he was busy and couldn't take my call.... I would not recommend ordering from here ever! Read more
Pizza delivery was cold and forgot our salad. After many phone calls and holds trying to get through to someone, I complained... about the missing salad and was told they would take it off my bill. Next day was charged the full amount. Never using thisstore again. Read more
I ordered on January 30 and received my order and everything was fine. By feb 1 I received an email confirmation from domino?s... about an order charged to my card, it was for the same amount from the order of January 30. I called to get a refund and stillhaven?t received it and never got a call from the general manager. Do not order from this location they are purposely chargingyour card if you do not tip them and they will act like they are giving you a refund but they are not. Read more
Pasta and ? special ? chicken wings were burnt. The employee at the register has ZERO customer service. Double-check your order.... I was missing a blue cheese dressing, which they charged for it. DO NOT order from this Domino?s. Read more