Reviews for Auntie Anne's in Naples, FL
what can you expect from a site run by children, a total disaster
Horrible service. Lack of organization and lack of communication. I placed my order at 5:07 pm and told it would be ready on... 10mins. Its now 5:34pm and I'm now being told to wait another 10mins. This unreasonable and unacceptable. Let's see how muchlonger till I end up asking for a refund. Read more
The mini hotdogs were good and the peach lemonade was delicious... I really wish they were all teamed up with cinnabon because I... really wanted the pecan cinnamon roll Read more
Pretzel bites were completely burnt. No butter and the cinnamon and sugar was over powering. Way too much. Disappointed for $6.
I absolutely love this place. The staff and management is absolutely great. Every time I go to get food or even drinks everyone... is so welcoming and warm. I get the cinnamon pretzels and they always fresh and warm Read more
The service was phenomenal. What I wanted to order was sold out at the time and instead of just being told we don?t have it like... any other place normally would I was informed that if I didn?t mind waiting a minute or two a fresh batch was being prepared. Ilove stopping at Auntie Anne?s every trip I make to the mall. I always receive excellent customer service. Read more
Everything was burnt black! Pretzels, hot dog bites and pretzel bites! The .an was very rude and tried to rush me to order. I... went down to the pretzel twist place by the Starbucks! They had nicer people are nothing was burnt but fresh! Read more
5 people standing around while we stand at the counter waiting to be served. They continue talking to each other, 3 of us... continue waiting?minutes go by, no one comes to take our order?. Crazy?. We just walked away and went elsewhere. Read more