Reviews for Noodles and Company in Naperville, IL
I grew up in Naperville and this restaurant has been here forever. That being said, it's somewhat a staple of the downtown... area. In essence, I am kind of upset by how the quality of this restaurant has deteriorated. Not the building itself, but theattention to detail and some of the food. When I was growing up they served with ceramic ware and silverware for dining infolks. Now it's plastic for everybody. I don't know if this was a COVID thing or a way to cut corners, COVID is pretty much overand sanitization isn't difficult. It would mean a lot and helpful the food taste better if actual cutlery and dishware was used,not plastic. The food quality has deteriorated as well. Mac and cheese used to be this creamy and rich deliciousness and saucesfor other noodles were thick and tasty. Now they seem to be watery and probably could have been made in a microwave. I stilllike to eat here during my bike rides because it's fast and I get the best amount of carbs and grains to replenish myself, but Ihonestly don't think the food is worth the price. Read more
After not getting a delivery order right the best they could do is refund the one portion of the order they got wrong. And when... I called the person at the store hung up on me before completing my refund. If you are looking to get treated poorly this is theplace for you. Read more
This was the ?side of Mac and cheese? that I received. Maybe about a spoonful of noodles in there. What a joke. Side of sauce... had about a teaspoon of sauce as well. Read more
I like Noodles and Company. I do. I have visited quite a few and liked them. I was not sure why the food tasted quite bland in... this location. Read more
This was my first time going to noodles and company, I was expecting something more authentic and more Asian food but it was... more American than anything, still pretty good although the portions are quite smaller than what I'm used to. Read more
Worst "noodles" I ever ate! Cold, hard, no flavor! Unbelievable what costs over 5 dollars! I would not go back to this... "restaurant " or fast food place---actually not sure what to call this establishment?? ---as I was certainly not servedanything eatable!! Read more
This Noodles used to be great and now it's a pile of hot garbage. The Google page/website claims they are open regular times but... when you show up the doors are randomly locked by 5-6PM. Even showing up today at 3PM, we walk up to the counter and the stafftells us they won't accept in-store orders and we'd have to order online...what?? Also,their online ordering sucks. We haveplaced several orders online that get accepted only for them to be canceled 10-20 minutes later when we leave to pick up thefood. This place isn't worth the trouble anymore. Read more
They had a printed note on the door. Which everyone just walked by. It said, online orders only! Are you serious? I would have... left but my guests wanted their food. The food was served hot. But I think they need people upfront that are personable. Butmost important friendly, welcoming ...a simple hello would be nice. Read more