Reviews for Jimmy John's in Naperville, IL
Slowest deleivery ever 1 hour and 45 mins for a sandwhich
Refuse to put mustard on my sandwich for me, tell me to grab a packet instead, and then tell me they are out of packets of... mustard! Read more
Jimmy John?s is always an awesome experience for me. Although I felt the male at 12:15pm 12/09/21 cashier could of expressed... better costumer service. And not so rudely spoken. He did his job in asking what I?d like. It was how he said it that seemedrude. Other than that the employee whom handed my sandwich was nice & directed me in finding my chips that I didn?t easily seeat the counter on the beginning of my order. And of course always quick in service!! Thanks! Read more
It?s been more than 1 hour and half and still no food. I thought it was freaky fast service. Not take your sweet time service.... No ones picking up the phone at the store or customer service. What am I supposed to do? I want a refund. Read more
I order from here about twice a week and every time it takes at least over an hour to deliver my food. Not sure why because I... also only work a street away. I've been giving them the benefit of doubt since it's so close but I'm no longer ordering fromthis location. I'm currently waiting for my order after I placed it over an hour ago AGAIN and keep trying to call the store andno one answers. Don't recommend at all. Read more
Disappointed in the service, and the fact that I can't leave a no stars review. Kidding, I love it when two boys talk loudly... about taking me to bone city behind the counter, after bringing me my sandwich, probably to get a better look at me. "boys" needto start acting like men. the manager was kind and had much paitence for me trying to keep my cool on the phone. Disgusting. Read more
Trash food trash service. Took an hour and half for delivery only to find the food was not my order. Manager refused to refund,... offered to replace meal but would take another 2 hours. Still refused refund only offered store credit.. Do not give money tothis unethical franchise Read more
Nearly 2 hours and still do not have my order. Can't even get through to the store, just a busy signal. Will never order from... here again. Read more