Reviews for Dunkin' in Naperville, IL
Nothing like good ol Dunkin doughnuts. Love their caramel coffee and stuffed bagels. They are so friendly
The service is fast but they put there hands that have been touching everything on the mouth of the lid. When asked for a new... lid the same thing happened. They need to be more germ safe. Read more
Visited with my son to buy some donuts. As a result, instead of 4 donuts, there were 5 in the package, and in the receipt we... paid for 6. The teenager who served us from time to time shouted loudly, which frightened my son, I think that in this way hediverted my attention from the manipulations with donuts and the receipt. Clean up this place or close if you can't find decentstaff. Read more
I'm done .. first and last going there ... Ordered sandwich and coffee and she missed coffee when I asked at register she told ,... she cannot take the order at register .. Literally no-one was behind me and it was not busy at all... Read more
I went into their side door ? a glass door facing Ogden ? and they freaked out and refused service because I didn?t come in... their front door. The woman named ?Asi? asked which door I came in, I pointed to the door about 4? from where we werestanding, and she said ?no you cannot come there?. The door was unlocked. And the whole thing is glass. And she literallywalked away. I?ve thought they were rude before, but this removes any doubt I had. Will never go back Read more
Coffee was fresh, hot, and brewed well. Much better pot compared to other Dunkin locations.
I'm done coming here. I just waited in the drive thru for 20 minutes. When I get to the window, I'm told they don't have the 2... kinds of donuts I want (9:40 am). Then proceeds to hand me an iced coffee when I ordered a hot one. I left with my card andnothing. I went to another store and had my correct coffee and donuts in 5 minutes. Read more
Worst customer service ever. Visited many dunkin donuts but so far this has the worst customer service . Visited this place on... Sunday evening 11/6/22. There were two staff members. The guy who took the order was very rude and they playing in the dunkin. After we were done with our coffee I asked for the men's restroom key and he refused to give it rudely telling me it's onlyfor employees . Never have I ever heard that in a dunkin donuts . Even one star is not worth for this place. Read more