Reviews for Ben & Jerry’s in Naperville, IL
Horrible customer service no welcome to everyoneelse that walked in hello welcome in, they just look at you. Even though they... can clearly see someone waiting they don't offer anything. Im not even here to get my self food im just here for someone else.I should of gotten in the line maybe that way i could get help but after a 20 minute wait "hey how can i help you" thats insaneif i got in the line i would of been out by now now its been 40 minutes just for 2 things Edit: today i ordered through ubereats and little did i know i was going to be missing an item in my order what a bummer even after this first incident i stillgave you guys a try and just to be disappointed. Uber eats already did what they could. I was so looking forward to eating somebrownies tonight what a bummer! Tisk tisk shame on you guys. Read more
Wanted to go for quite some time but not a fan of downtown Naperville. This was not far from the parking garage though and the... staff was very friendly. They have special flavors that are in this store only. Tried the Change the World flavor..its wasdelicious and dairy free!! Read more
Thank you for taking such great care of our gluten free/ celiac order - even offering to open a new container to eliminate cross... contamination concerns. Alexis was great!! Read more
I was so excited to finally have a Ben and Jerry?s store and they are the best. They have amazing options and customer service,... and overall I love the company. It?s adorable inside and it?s located conveniently next to the parking garage, so I typically goon my way back to the car after lunch/ dinner. Their staff is awesome and who I?d assume is the manager is a great guy andalways makes a nice conversation. Overall a great choice for any groups, dietary needs, and time of day. It?s so nice to finallyhave ben and Jerry?s fresh and in person! Read more
We hired Ben & Jerry's for an ice cream social event at our office (40 people). They came out with six flavors (we chose, added... two additional for extra cost) but had Gluten free and dairy free options to choose from. They brought all the toppings, as wellas hot fudge and caramel. Quick set-up, excellent service, and just a great team to work with. Would hire them again. Definitelygoing to visit their store. They also sell dairy free ice cream cakes. Read more
I?ve been in the hunt for a good vegan ice cream option, Ben n Jerry?s have the best non-dairy ice cream I?ve ever had. The... staff is very friendly and helpful. They offered me samples and great service. Thank you! Read more
Decent ice cream place. Not many choices. Average cost but considering the location the prices were decent.
We hired them to host an outdoor event and let me tell you the service is top notch! They are very professional and will... represent you well if you hire them. Gabby was phenomenal! We?ll definitely be working with them again. Read more