Reviews for Swiss Chalet in Napanee, ON
Every time you go for takeout, you get home and something is missing. I would recommend not visiting this one. When you check in... the parking lot to see if something is missing then you go into the store you get attitude. Still got home and was missingitems. Read more
Extremely disappointed with the service at the Swiss chalet in napanee. Placed an online order, arrived at specified time to... pick it up and ended up waiting an extra 15 mins for my order. The cashier was extremely rude, no apology, my order was placeon a high box on the counter and she just turned away. I won't be going back! Read more
How does this place keep its franchise??? I know what a Swiss chalet wrap looks like, what they sent me and my wife home the... other day was not that, absolutely disgusting flat cold no chicken, when she called to speak to a manager they said they weregoing to call the cops on her???? Next time just go to McDonald's and get a snack wrap at least if they screw it up they willmake you a new 1 and prob 1/8 the cost. Read more
We ordered take out. When we got home, realized we were missing the ribs. We called, they were very apologetic and replaced... with a full meal instead of just the ribs. Excellent customer service! Read more
The most terrible excuse for chicken I?ve had in a long time, the manager told me it was perfect. Swiss chalet should pull this... location. Read more
New chicken sandwich was dry and overcooked. 1/4 chicken dinner same. Seem liked cooked and re-heated. Fries were soggy. ... Certainly not like the Swiss Chalet Food that I have had from other locations. Asked for salt and pepper got ketchup. Butterwas tossed in bottom of take out bag and must have opened when food tossed on top. Soaked bottom of bag. Food was thrown outin overflowing garbage pails out in back of lot. Just a bad experience . Read more
I ordered a chicken sandwich. Full of bones! 7 to be exact. I've been eating Swiss chalet chicken sandwiches for 30 years and... have never found a bone! Epic fail. Will never be back to this location. Read more
Nicely surprised to get our lunch on eco friendly real plates with metal utensils. Super nice staff. The food was perfectly... consistent Swiss Chalet as expected. We will return next time we are looking for a nice quick sit down lunch off the 401. Read more