Reviews for Starbucks in Nanuet, NY
I will not be returning to this location . On different occasions I asked for very light ice which never happened. I took 4 sips... and my drink was gone .They don't take the time to fill their cups. On my most recent visit I just placed an order , and was notgiven a receipt . I asked the woman if I it was too late to get the receipt so I can apply it to my app, with an attitude sherudely pointed ,and told me I need to get to the back of the line behind 7 people.Advising they are waiting and I need to waitmy turn .The manager was able to get me a receipt in less than 10 seconds. Overall she has exhibited very poor customer servicethroughout my visits. Read more
I stood wand watched the staff care more about their conversation than the customer. my order was started and then sat for... an additional 5 minutes. I then requested them to do it over and it was thrown together. Never returning Read more
Ordered a drink through the app and stood with the rest of my group while the barista complained about the order. Once I picked... up the drink the venti was a grande (or less) once the foam disappeared. This has never happened at any Starbucks in any statei?ve ever been. (I travel for a living and go to starbucks EVERYWHERE.) $7.42 for a coffee, it would be nice to get a full one,and not hear people complain about it at 5:30am. Read more
I love this location usually, However I was Very surprised I just got this half empty cup when I showed it to the Barista she ... refused to replace it. Change the service attitude. It'll reflect Starbucks real image Read more
Waited an hour for two Frappuccino?s. People that placed an order way after me (15-20 min) got there drinks before me. After... waiting 30 minutes, I asked about my drinks and they said they were making them next and I waited for another 20 min (whileother drinks were being made) before I got my drinks. Read more
Not all Starbucks are the same. Lorenzo the store manager, and his morning crew are truly great people. Even now with all the... post corona change-it?s still service with a smile. Thank you guys for always making my coffee, and my day! Just love mymorning greeting from Katie! Read more
Place is not well maintained and there is always dirt in the floor. They used to have nice soft chairs now all the chair are... made of wood and not comfortable, maybe Starbucks don?t want us to hangout too long anymore. The works experience from today wasthe slow service, the manager along with the staff where more playful. I believe in having fun at work but not at the expense ofsense of urgency. I was in my launch brake and every minutes counts. It took about 10 minutes to get my drink. I like Starbucksbut I?ll choose another location. Read more
A very busy place on Sunday morning, but the staff kept things moving quickly.