Reviews for Umai Sushi in Nanaimo, BC
We tried Umai on the recommendation from a friend after having a terrible experience at another sushi place in town. The staff... at Umai were all very friendly and our takeout order was ready in a timely manner. Tasted delicious and we will definitely beback! Read more
Went recently with my two small kids as they requested sushi. I realize it's not a typical kid-friendly restaurant but I still... found it weird how they dropped off our food but expected the kids to eat the noodle dish with chop sticks. The server didn'tcheck back with us so I had to ask for a fork at the front. Everyone else at their tables had buttons to call the server if theyneeded anything but for some reason we were the only people without one. Would probably just get takeout next time. Read more
This was a delicious little sushi restaurant! Love the cherry blossoms inside with comfy seating. Would recommend, so yummy!
Customer Service - 5/5 All the staff were really kind, polite, and helpful. Looks - 5/5 The sushi rolls looked fantastic when... they served it to us. Taste - 3.5/5 The taste was really average, it's what you would expect from any sushi store. Overall -4.25/5 Fantastic restaurant with exepctional Customer service. Would come again! Read more
Really friendly, attentive staff. Super cute and clean interior, love the cherry blossom trees! Delicious food, many... vegetarian/vegan options, I love the veggie lunch box and it's a great deal for all the food you get. Also good for gettingrolls to go. Note: Miso is made with fish stock. Read more
Between 11:30 AM to 3 PM the lunch box special is a great deal for $13.99 and they have an entire sushi to go area. However I... would only buy it during lunch hour as the rice could become slightly hard during dinner time. The prices and food quality isgood but the sushi rolls are a bit small. Read more
Was extremely happy with the meal and service. Covid safe with buttons on the table that were washed down between customers.... Good food that was brought out extremely quickly. Is quickly becoming my favorite sushi restaurant in Nanaimo Read more
Oml this place was phenomenal all around. The decor was a modernized take on the traditional Asian look you'd expect at a sushi... place. That goes really well with the bare duct work that shows, so they worked really well with the space they have. Lightsleepy jazz played in the background, giving a nice soothing atmosphere, allowing you to have a nice chat with your company. Sogreat atmosphere ???? ???? The food there ???????? You can tell they put passion and love into the food they make. The flavoursall went together, fitting really well with everything. We ordered multiple rolls at once, and they decided to put them all onone plate. Let me tell you, the plating they went with was gorgeous. The amount of white space they used was perfect along withthe little plastic tree they had glued to the plates ???? definitely a true work of art, flavour and plating wise Read more