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Reviews for Tim Hortons in Nanaimo, BC

Chantel Graitson 2 years ago
2

I usually go to this Tim?s because it?s close to work. I had the worst experience with a worker raising her voice at me because... I was too far up in line?.when I was next?she made me cry cry with her sneer, and treated me like I was stupid. Another workerseen that I was upset and was super sweet, which was nice. These are the type of people who should be in customer service. Iknow this particular worker hates her job, as is evident every time I go into this location. As a person who also works incustomer service, rule number one is you don?t take it out on the customer. I hope this worker has a better day, and kudos tothe kind lady who took my order and made me feel better. Read more

Mike Knipstrom 2 years ago
1

To crouded staff was rude and short tempered and the coffee tasted like a baristas table rag. If i could give it zero stars i... would. Read more

NIGHTBREED3R 2 years ago
1

Twice in a row my daughter ordered a large black cold brew light ice. Both times the orders were correct on the order screen and... both times they had milk or cream in them. The second time they tried to blame my daughters ordering technique. According to thevery crass ' drive thru ' server, if you want a CORRECT black cold brew your supposed to order a "black ICED coffee", not a"black COLD brew". Apparently to her there is NO difference. ???????? From now on my entire family will go out of their way toAVOID this specific location. Read more

Bryan Gordon 2 years ago
4

Late lunch with the wife, both had the habanero chicken wrap, it tasted excellent but was disappointed in the down sizing of the... wrap, seemed half the size it used to be. Guess that's inflation (or maybe deflation). Great service by Ahmed (hope I spelledname correctly), great personality! Read more

William Wright 2 years ago
5

This location was really great! The staff were super friendly and the food was prepared really quickly. The food was decent,... about what you would expect from a fast food joint. We were really pleased! Read more

Tara Davis 2 years ago
2

Usually don't mind this drive though but today I'm super disappointed. I got a classic lemon aid and a French vanilla cold brew.... An order my bf and I Usually get, he took one sip and was like "does this taste okay to you?" I take the smallest sip andcouldn't even finish because it was sooo sour. Now mind you we have both had this drink before and this was absolutely awful Read more

Danny 2 years ago
2

Normally good, disappointed today going through the drive through they dropped my change and I couldn?t retrieve it since it was... underneath my vehicle, made me pay on debit - having worked here I know they clean the drive through for change periodically.Bad service to double dip on someone for a coffee. Read more

RG whatup 5 years ago
5

Great atmosphere with great staff. I ordered my food and coffee, and was pleased on the fast service i received. The place was... quite clean and neat for a timmys. They served my coffee in a ceramic mug which was a great addition to my meal. The seats wereplentiful and quite nice. The staff were accommodating and friendly when I was taking my order. Would recommend this place foranyone wanting a quick coffee. Parking was quite limited when parking nearby but near parking lots with huge space. Also near abus stop for anyone wanting save a bit of gas. Also nearby a mall and movie to do some shopping and to catch some movies. Read more