Reviews for Subway in Nanaimo, BC
The lady who served me had no manners at all, and she over cooked my sub when I asked for lightly toasted. The sandwich was... basically rock hard, and fell apart as you touched it. She didn?t even say thank you and she had an attitude then proceeded toSQUISH my cup when I asked for a fountain drink. 10/10 made me question if I ever wanna go there again. Read more
Today, the power in our area went out for multiple hours and this Subway welcomed us with open hands. Although the lines got... long, the employees did not struggle at all in providing quality service! 5/5 Stars, I Will be returning for their Fast Serviceand Friendly Staff! Read more
Regular customer here. Staff is friendly, service is great. Simi has my orders all memorized. All I have to do is tell whoever... is serving me what type of sub I want and Simi will coach them thru the rest. Can't say enough good about the service here Read more
I've had to tell them 3 times now that the Chicken Bacon Ranch sandwich used the real chicken and not the chunks. They continue... to cheap out and use the wrong chicken in an attempt to cut corners and save money. I walked out last time without ordering anddecided to give them another shot. No more. I eat lunch there often (Multiple times a week) and will no longer eat there andwill tell everyone not to go there either. If they cut corners on something so simple, where else do the cut corners?? Read more
Since the new franchise owner took over, the service has gone up 1000%. I'm greeted with a friendly "hello, I'll be right with... you" when I come through the door. My sandwich is made just the way I like it. I frequent this subway, so it helps they knowexactly what I want. I can only imagine how tough it is to retain staff. The franchise owner is on the right track. Read more
The two employees who are usually working together when I go in there are always absolutely miserable and put zero effort into... their customer service. The way they throw sandwich?s together is unacceptable and I?ve never experienced this at any otherestablishment. Whoever owns this subway needs to hire two new employees. Read more
I used to get great service and subs here. Not anymore. Ordered steak subs with xtra cheese and there was barely any meat on... them. I completed 2 surveys that were sent to me and complained about this as it's not the first time this and received thesame generic email back. Save your money. Go to a different location as this one is poorly run and they just don't care. Read more
**This is new - I don't like the idea of a tipping option when paying with a debit card, even though I tab past it. Tipping was... initially for dine-in restaurants, (where you tip according to service) now almost everywhere you go, there's a tip jar or tipoption. Geesh, no one tips me for doing what I get paid for. The lady looked for the tip on receipt and when she didn't see one,she wouldn't even say goodbye or acknowledge that I said have a nice day. My rant is over... sorry, but I don't believe youshould feel uncomfortable bypassing the tip option. Everything is so high - gas, housing, food, rent. Everything is going up,but not my wages ???? so, don't be snarly when you don't get a tip. Read more