Reviews for Dairy Queen Grill & Chill in Nanaimo, BC
Owner was incredibly rude about a large group order with which there were several orders, including 1) Being over 30 minutes... late on the order 2) Preparing 1/3 the amount of food ordered, then when they were questioned on this, preparing the remainingfood and surprising us with a $300 bill for it 3) Putting condiments on all the burgers when asked not to 4) Claiming sauce wasnot included when it had been on the original order. A shockingly negative experience that has resulted in me boycotting thisparticular location forever. Really not community-minded at all and incredibly greedy and rude. Read more
Bathrooms are BAD!. The washrooms needs an complete overhaul beginning with replacing the seats. I wouldn't even use them. The... toilet paper dispensers were empty and there were no paper towels. If the washrooms look like this, what care is being put intothe kitchen for cleanliness? Read more
i went through the drive thu and ordered a strawberry cheesecake blizzard and asked for extra strawberry and extra cheesecake... pieces. when i ate my blizzard there were hardly any cheesecake pieces. i believe i was charged extra for what i asked for anddid not receive it. another thing is it took 15 minutes for me to get through when there was only 4 cars infront of me. forthese reasons i would not recommend going unless you want to waste your time and money. Read more
First time at this DQ and the last. 20 minutes wait time inside. $45 for 2 kids meals and 2 cheese burgers and fries. All food... was cold and burgers were so cold the cheese didn't melt. The fries were cold greasy and the box they come in is so small itdoesn't hold very many. The staff was nice but will never go back. A&W is far superior to DQ. Read more
very dirty. the taste is terrible. spoiled salad in a burger. potatoes smell like mold
i pay this tribute to George Floyd the best gamer NA, aka Na's last hope. this staff refused to give me the bathroom key. I... jumped over the counter and the first thing i saw was the gravy container so I let one float, that's why the gravy is a bitchunkier than normal. some kid came up to me with chocolaty fingers and started rubbing my thighs aggressively and it turned meon to the max. still a bit stiff till this day. Read more
My husband picked up chicken strips and burger the fries were in eatable greasy. Chicken fingers tasted like... cooked 2 times tough dried out will not return I called them said I could have free fries wow that's it. Didn't get s codefor silly bar I guess they do not want you to fill out the survey. Read more
Fries were not completely cooked, and also the chicken strips have gotten extremely smaller. Also had to go back in a second... time because my drink was completely watered down. Shouldn?t they be checking the machines regularly???! Read more