Reviews for Booster Juice in Nanaimo, BC
The juice is great...the employees are not too friendly
My Wife received a juice that tasted terrible. Instead of an apology and a replacement offered, the clerk shrugged and asked if... she wanted to buy a different one. Poor customer service Read more
Absolutely appalled and shocked with the service I just received. I went in at 4:45 to order a snack size smoothie. Before I was... even able to make an order lady with pink hair didn?t even bother to look at me but went into the back throwing her hands in theair saying she?s done with it and won?t do another one. As someone who works in customer service I understand how it is to beworking alone. But it could have been handled completely different if she said everythint was cleaned already and she couldn?ttake anymore. But instead I was given the biggest stink eye and worst customer service I think I have ever experienced. I willnot be going back when she is serving that is for sure. Absolutely terrible. Too bad too as I would have given her a nice tipfor making me a delicious smoothie after my long (short staffed aswell) day of work. Read more
On a hot, busy Sunday at noon they are out of at least 2 ingredients. I stopped asking after my first two choices couldn't be... made. Horrible customer service nearly every time we go. I see from other reviews that you're often out of things; perhaps anew ordering system is due to make sure this doesn't continue. Read more
I went here this Sunday because I wanted to buy juice for my sister. I was told at 5:25pm that they ran out of oranges so I... asked my sister if she would like to get something else, it was not a big deal for us. So I changed my order and then I wasinformed half an hour before their closing time that they have already sanitized the juice machine and they can?t take my order,that?s not professional at all. I wouldn?t be writing this but the same thing has happened to me last week too. If they aregetting paid until closing time I would like to order what?s on the menu. Disappointed with the customer service as well. Read more
I really enjoy booster juice. But this location is always out of ingredients. ( last time was bananas) So you end up with a... drink that not quite what you wanted. Not in the food court so no seating there. Read more
The drinks are tasty as always, but the service was about at poor as it gets. As I'm waiting to be served, the girl behind the... counter replies to not only 1 but 2 text messages on her phone. Then proceeds to look at me and says "Yeah?" with a miserablelook. Sorry Booster Juice but you need to evaluate your employees performance. Very disappointing. Read more
Rude employee who just casually sits there on her phone and had a terrible attitude. Needs a staff overhaul, the customer... service both times I?ve been has been a 0/10. Read more