Reviews for Cold Stone Creamery in Myrtle Beach, SC
I went with my 2 kids they're supposed to close at 10pm on Fridays, it was 9:19pm when we got there. A couple was coming out and... they told us that she had put the closed sign on the door. Went inside since the door was unlocked, was told they would reopenat 2pm on Saturday. As I was leaving to get in my car the woman proceeded to come outside, sat on a table and began to smoke. Iguess smoking is more important than taking customers... not going back! NO I DO NOT RECOMMEND THIS LOCATION!! Read more
My family and I stopped there this evening and waited 15-20 minutes in line. We were 2 families off from ordering when I notice... the older lady working there tonight handled money and then turned around and handled the cones and then proceeded to the icecream. My family and I walked out the moment we noticed she didn't wash her hands in between handling money and food. Nogloves and no clean hands... don't think we will go back. Read more
We made this a daily stop while staying at a nearby park. Always fast. Lots of options. Lots of flavors. Banana Carmel Crunch... was my favorite. Read more
Be prepared to wait a very long time for your ice cream. There are two unhappy workers, but only one of them will actually wait... on customers. Read more
Don't expect quick service if your wanting ice cream anytime after 6pm. Waited 45 minutes for my ice cream. Needless to say... between the wait time, a big party of unattended screaming children, seeing people leave with not the normal size scoops of thecold stone containers AFTER WAITING, and a small building with almost 30 people waiting inside and a line out the door. Needlessto say, we won't be back to this location until I see reviews change. I know everyone is shirt staffed, but I will say none ofthem were in a hurry and one was under trained. Hopefully one day I can change my review as cold stone is my all time favoriteice cream! Read more
I've been to this creamery twice and the same young lady that's working tonight which is Monday, May 9th was working last time I... was there. She has the most pleasant personality with a lobby full of customers. Not one time did she act aggravated oroverwhelmed..She's an amazing working and several people in front and behind me commended her on her personality as shework...Keep Her!!!!! She's so Amazing!!!! Read more
Dominique is awesome. She was running the store all on her own on a Saturday night. It seems that the person scheduled to work... with her quit minutes before the shift and left her hanging. Even with a line of people to the door, she was polite and patientand treated everyone very professionally. I can't say enough good about her. My question is, where was the manager? As a smallbusiness owner, I can't imagine leaving my employees on their own like that. Thanks for taking such good care if us, Dominique! Read more
Our family comes to Myrtle Beach every year and this Cold Stone and its employees always make our day! Amazing service and... quality! Read more