Reviews for Wendy's in Muskegon, MI
The service is usually quite poor, particularly front counter service. It's not unusual for long lines and long waits. Incorrect... food orders, being out of menu items and leaving customers unserved have also been the standard for easily my last four visitsthere. Read more
The service was not bad, but they got my order wrong and the food was not hot. I don?t usually post like this but this has... happened a few times at the Sherman location. Read more
The young lady taking orders was very helpful & friendly as she explained the $5 Biggie Bag to us. The food was fresh & good... overall. The restaurant was also clean. Read more
A little bit of raw chicken never hurt anyone right? You see, we were already told to pull forward so they could cook the... chicken. So why not make sure if fully cooked. Let?s not forget, it was served to my 30 week pregnant fiancé. Absolutelydisgusted in this location. Smoke a little less weed (considering the building reeks of it) and make sure the damn food iscooked. Read more
Drive thru was quicker than expected employees were friendly. We did have to wait for fresh chicken which is fine but they... should have given us fresh fries after waiting 10 minutes for fresh chicken. Read more
We love the Chicken/apple/ pecan salad at Wendy's. The last three salads we got did not contain the pecans. So, tonight when I... ordered the salad I asked if they had the pecans...yes...so when I got to the pick up window I asked if the pecans were in thebag....yes....I looked and there was a package of nuts. When I got home, wait for it....the package was....ALMONDS. AdditionallyI had to search to find 4 little, and I mean little pieces of apple. The employees have always been pleasant but they aren'tpaying attention to business. Boss...you have problems. I'm done! Read more
After eating fast food all week this Wendy's managed to get it right. Hot fresh and reasonably fast. I really appreciate the... hard work, I feel there's a need for a positive response not a negative one. Keep up the good work ladies and gents. Read more
There is so much to say about this particular Wendy's, but none of it is good. Over the last few years this location has just... increasing become worse. I have attempted to stop here numerous times in the morning within their posted business hours and theyare never open, or just open when they feel like it. EVERYTIME I have ordered something out has been wrong. On top of that thefood is almost always cold, stale, and over/undercooked. For the icing on the top, the customer service is ALWAYS garbage. I amdone with this location. Save yourself a disappointing visit and go to one of the other local locations or just go somewhereelse entirely. Read more