Reviews for Jimmy John's in Muscatine, IA
Ordered four separate sandwiches and none of them were marked and three were supposed to be cut and weren't.
Absolutely the worst customer service. I ordered a #12 for delivery. I received my sub almost 30-45 mins later with NO MEAT. I... called to get my order corrected and they stated ?we put meat on every sandwich? so am I lying? They continued saying they wouldhave another brought out to me. Another 30 mins passes by and I received the sub with absolutely no meat again. Who is makingthese subs to mess up not once but twice?? I had to drive my own self there in person to ask for a refund. Two girls werecompletely clueless on how to refund me my money and tried to contact management with no answer!! An hour and more I neverreceived my correct order nor my money back.. Disappointing. Read more
Food is good. Very slow service. I always order online to earn points, my food is NEVER ready when I get there. The workers... are ALWAYS standing around talking and don't get my food ready until I get there. Read more
Definitely not fast. Took them 50 minutes to deliver a sandwich, and another 30 minutes to deliver the two cookies they forgot.... The food was good though. I didnt even mention they forgot my straw. Read more
The sandwich was ok. Lil skinny. The bread was good. 18$ for 2 8". Was not fast. Clean establishment. & the girl @ the register... was was very nice, &, helpful. Read more
The employees did a nice job. My food was ready in a short time. The chicken ceasear salad wrap was awesome. I hope they keep it... on the menu. They are good at what they do. Read more
I can honestly say without reservation - that this Jimmy John's is excellent. I often order a day ahead, and on-line [mainly... because I hate lines and I know people are always in a rush] and 99.99% of the time, my food is ready. Even in the very veryvery rare occasion an order is goofed [ and that's like 1 order in 1,000] - they have readily resolved the issue. The Staff isprofessional and courteous. Their delivery drivers have always been great, and professional, and ALWAYS deserve a tip.ALWAYS. Especially in these economically stressed times. Highly recommended. Read more
We're from out of state. We stopped here for lunch because we're fans of the JJ chain. This location is the slowest JJ's we've... ever been to. Definitely not freaky fast. The food was good but the staff was not knowledgeable about the menu when questioned.Also they were playing music with lots of swearing (f-bombs), not at all family friendly!! Read more