Reviews for Wendy's in Murrieta, CA
Hi, there was doo doo all over the ladies room floor. Literally all over. And the little dude with the glasses behind the... counter said he had other things to take care of. Unreal. Read more
My food tasted fine. It seemed as though the employees were either not properly trained or didn't care about the... customers. Either way, the 3 orders before mine were wrong and customers weren't too happy. My meal was also wrong (I orderedthe double bacon burger and the bacon was missing). This wasn't a big deal because they gave me the bacon but 4 wrong orders ina row is probably a problem... Proper employee training should be a priority for the management. Read more
Tried calling 3 times just now. No answer. I checked the bag before we left it looked like there was everything there but there... was one of the biggie bag nuggets missing. I'm not driving back for 4 nuggets but this isn't the first time they have done stufflike this. They never pay attention. Read more
The staff were friendly but kept getting our orders wrong but were nice when we corrected them. The dining area was mostly... clean and comfortable. The cashier that took our order asked us how the food was before we left so that was a pleasantexperience for a fast food restaurant. Read more
It's fast food. It's Wendys. I think its a hit and miss. The food is fine but service and the lobby can be the miss. When we... came in, not greeted at all. Even the customers after us were not greeted. There was a male at the register too busy with whatwas on his phone than helping any one what so ever. Not until the manager came around did we get help but not by the male. There was another female who was working the cash register, the manager and her were both very friendly and helpful. The lobbyis a mess though. There is trash here and there. Tables were not being cleaned. Peopled left their food trays with trash onthe tables. Read more
Employees seem disinterested. Gave order at the drive through. Told total at first window. Ended up being the second they were... staffing. No receipt. They got an order wrong and the employees were just standing acting like they had been shut off until thenext car pulled up. Fries were awful. Not coming back. Read more
This location doesn’t know what it is doing. I order the taco salad as I have many times from Wendy’s and also from this... location. They usually forget something, this time was no different. But this time they kept refusing to give me what I paidfor. The taco salad may not originally come with a dressing but when you order it online it asks what dressing you want with it.I select the southwest ranch. The lady at the window says they don’t even offer ranch at this location except for just thelittle ones to dip nuggets in. I order this all the time and that isn’t true. So I went inside to get it from someone else whomay know what they are doing and also to get my extra salsa I paid for. Again, a different lady says it doesn’t come with thesalad. However, they point is that it not only gave me the option online but it was on the receipt and I paid for it. Then shedidn’t want to give me my extra salsa which I also paid for. Finally I got it but it shouldn’t be this difficult to get whatI paid for and I shouldn’t have paid to go inside to get it a second time! I won’t be going back here unless they changetheir ways. Read more
The cashier, even though she was swamped... made sure our order was correct. It was also nice to see that the entire staff was... working as a team, especially considering what an "unhoused" individual had done to the restroom. Read more