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Reviews for Cold Stone Creamery in Murrieta, CA

Flavia Hernandez 2 years ago
1

The worst experience I had today with this place, first there was a new employee that was not getting any help with orders, she... took a while preparing my ice cream that was something simple I had ordered by the time me and my boyfriend got our cups of icecream they completely melted! It was super watery to the point where we could not enjoy our ice cream. We walk back insidetelling one of the employees that the ice cream was melted and we wanted new ones made but she insisted that there ice creamfreezer machines where not working. Like why don?t you let your customers know before they order. It?s a waste of our time andmoney. I am very disappointed and upset! Read more

Frank Petrola 2 years ago
5

Ice cream was good as always. The young lady who took care of me and my grandson was great. Perfect customer service skills and... professionalism. Great Job! Read more

Veronica Bailey 2 years ago
5

Always great ice cream and the workers are always pleasant.

Jacqueline Houts 2 years ago
5

We were greeted the moment we walked in. The staff were very friendly and helpful. Ice cream was delicious of course. Everything... was super clean. Read more

Susie Estella 2 years ago
5

I ordered a cake from here over the phone and the employees made the experience go very smoothly and quickly. I really... appreciated how kind they were over the phone and excited they sounded to be making a cake for my family. I would definitelyrecommend going here if you want to order an ice cream cake. Read more

dorothea taylor 2 years ago
1

Ordered the new Reece's peanut butter with awesome sauce. They make it but failed to say they don't have the awesome sauce. Yep... so it was ice cream with half a peanut butter cup smashed in it. Someone else ordered the peanut butter perfection. Another jokebig pieces of peanut butter cup is all that was mixed in it. Won't be back to this joke of a place Read more

j couveau 2 years ago
1

Ordered the cheesecake ... all it was is cheesecake ice cream and caramel... really ?what the? ....its supposed to have berries... and other stuff in it. Nothing.Then got into the coffee heath bar ... boring. Just coffee ice cream with alil of heath bar ontop. I paid extra for extra toppings and got jipped. 18 bucks in two pints of ice cream. What a rip off. Read more

Lisa Razo 4 years ago
4

Decided to stop by 9pm Saturday night for a quick treat. Very hot and stuffy inside. Had quite a bit of people in there. Very... limited amount of seating, due to the small size shop. But we were able to find a spot outside. We ordered the strawberryblonde and a Reese Cup selection. Thet staff was very helpful and nice. Ice cream creation was delicious as usual. Will bereturning. Read more