Reviews for Kinkaid Marina in Murphysboro, IL
I understand the other bad reviews now. We were told we couldn't park our boat in the campsite like we have been doing for the... last 6 years. We do not bring a camper, we tent camp in the electric campground to charge the boat batteries, use CPAP machines,etc. Explained that we didn't have a camper and we have lots of $$ in fishing gear in the boat, we are not ok with parking itoff site. Got a wishy-washy story saying it was always a rule, then blamed it on new management, etc. This rule is NOT on thewebsite. In the meantime, the campground was a madhouse. Cars parked everywhere, including in OUR site. Had to find the ownersto move them. People blaring music and yelling at 2 am, amongst other things. All of which were rules being broken that ARElisted on their site. No one ever enforced these rules though. Reached out to them on their website explaining my frustrationsand looking for an explanation, trying to give them a fair chance before I leave a review. Never got a response, so here I am.What a shame... We used to love this place. Read more
I love the lake; however, I was treated very rudely by the campground host and did not feel welcome. It also seemed like the... other campers at Ed Bottoms campground were a tight nit group and they did not want anyone new staying in their campground. Ileft a day early because of this and would recommend Lake Murphysboro State Park, which is just down the road, for camping nearthe lake. They are much more welcoming at the state park, and the campground there is terrific. Read more
Called 10+ times no one ever answer the phone even thought there website says there open 24 hours
Love this place. Friendly people with great follow up and reasonable prices. Going again in 2 weeks and can't wait
Disgusting boats and terrible customer service!!!The staff, particularly one of the owners (I believe his name was Agan), were... completely unprofessional and unhelpful. We had called ahead a few times and got different answers from each employee. Theydon't even know their own policies! And then we didn't get a single apology from anyone working about the mistakes THEY made!!The boat we received was so so so gross-- the carpet was soaked with algae and looked like it had literally never been cleaned.The price was unreasonable for the service and the boat we received. #NEVERAGAIN Read more
If I could give Kinkaid Lake Marina 0 stars, I would. The employees who work there don?t know their own policies and choose to... pin it on their customers instead of taking responsibility for their own actions. What a shame it was to talk to Agan. Sodisrespectful and unwilling to work with others. Not one worker tried to make our situation better by accommodating financiallyor in any other manner. How sad and embarrassing for them. And, after all that, we got a moldy, disgusting pontoon that was aslip-and-slide without water. Even more embarrassing for them. I?ll take my business to Little Grassy instead! Much nicerpontoons and people! Read more
Good place to go fishing.
It?s so sad that the new owners that took over in 2021 haven?t even updated the website. They still have the previous owners... listed as the current owners. It was such a great place to go until the current owners took over. I guess this is what you getwhen a bunch of political appointees use tax payer money to show their ignorance. Sad. Read more