Reviews for The Honey Baked Ham Company in Murfreesboro, TN

This year was not great ???? customer service awful also had to have reservation for the first time in 15+ wasn't satisfied with... this business for the first time even the ham not pleased... Read more

Was way quicker then it has been in the past for a holiday and they still had options for people that didn't order in advance. I... say absolutely still worth it even the price seeming high. If you do the math it still equates to a great value Read more

In 19 years of being able to walk in the store to purchase boneless ham and Turkey I have never experienced not being able to... purchase as a walk in. Honey baked ham should be ashamed doing this. Everything should NOT be online orders. It?s ridiculous!!!Both options should be available to customers. This was the Murfreesboro?s TN location. Read more

I was just treated extremely rudely by the person who answered the phone when I was calling with a simple question about trying... to use my gift card for payment, then she hung up on me. This is my last time ever shopping at this store. Read more

I called and asked if they sold local honey, like put local honey on the ham because I'm having some allergies this season, I... felt I was rushed off the phone for my question so I apologized. Maybe bad timing, maybe with a customer idk, but I was put off.I bet the food is awesome and I'll swing by maybe, but adding local honey to the recipe, not sure if I was insulting thecompany. It wasn't my intention at all ????. Hope y'all do military discount ???? Read more

Jackie was so attentive and very kind on my last visit in. She was an angel that day with her generosity to a family who had... just lost a loved one. Honey Baked ham has always been a holiday favorite but because of Jackie it has become a story and aplace my family will frequently remember and visit for meals. Read more

I attempted to call this store and got no answer and couldn't leave a vm msg but there were no instructions given. I went to the... website, no info there either regarding a cut off to order food. I go to the location Tuesday morning before the holiday andwas waited on by Connie. I heard her mention to the lady ahead of me that she needed a reservation, she left. I asked if Icould purchase a half pound of sliced ham, not knowing that you'd need to do anything special considering there was no sign inthe window with instructions, and no voicemail recording with instructions. Wanda repeated to me (like the lady before me) youneed a reservation. So, I camly asked why? (because this makes no logical sense to me) I'm not trying to purchase a whole orhalf ham, I only want slices... Connie proceeded to get really excited. Pulled off her mask and repeated while raising hervoice: YOU NEED A RESERVATION! RESERVATIONS ENDED BY THE 19TH! Of course, I'm offended by her tone and action, so, I ask whyare you getting aggressive and why'd you remove your mask? She responds "because you didn't hear me." I said I heard you fine.You simply didn't answer my question about slices. I asked if there was a card for the store available (looking for themanagers info) she shows further irritation and hands me a reservation card with no info aside from the store #. I requestedher name? She responds "Ma'am, have I done something to you?" I said are you the manager? She hesitates to answer and finallysays yes. I respond, thank you and left the store. The exchange seemed to take 30 minutes but was only about 5 mintues.However, it was extremely aggravating! You are a ham store! WHY would I or anyone else for that matter know that you can't buyHAM SLICES from your business THREE days before a holiday at 10:30am?! Honey Baked Ham Co., and CONNIE - by CLEARLYCOMMUNICATING this message in writing on your website, on your voicemail and in you store windows it would prevent this issu Read more

I stop here often to pick up a quick bite to eat. They always seem to have the freshest toppings and meats for their sandwhiches... and salads. The employees have always been super nice, extremely quick and knowledgeable with any questions I've had. They alsohave the BEST spiral hams, which our family usually gets every year at Christmas and Easter. Deserves more than 5 stars, if youask me! Read more