Reviews for Dunkin' in Mundelein, IL
It?s 8:46 and the doors are locked. Minimum wage goes up and customer service goes down. What a joke.
Picked up the food on a mobile order and it tastes like they haven?t cleaned their microwave oven or whatever they use to heat... the food in months! It has a very distinct taste and it?s absolutely gross. Read more
Absolutely the worst possible location can go to. Completely unprofessional, I would suggest checking out Panera for coffee much... better customer service experience. Read more
Bathroom was gross. Left a tip inside for the coffee and was not even given a half hearted thanks. Good thing I can get coffee... anywhere Read more
I visited this Dunkin Donuts Location twice recently. Both times I ordered Large Hot Coffee with Cream & Sugar. Both times... Coffee tasted ugly and when I got home today I noticed the sticker "1 Cream & 1 Sugar". All other locations understand thatRegular Cream & Sugar means 4 creams & 4 sugars. Moreover, the service here is very very very slow ! With 4 cars ahead of me (all of them getting 1 drink only ! ) I waited 15minutes in line ! Unacceptable ! The worst location ever. Read more
Was drive true order my coffee on Saturday at 7:55pm. Ask coffee D cafe coffee milk and 5 spanda. 2pc iced so can little cooler.... also 2 crassant toast with butter. Both employee said are oven off so we can?t take. Also store closed at 9 pm why oven closedat 7:55pm. Other things d cafe coffee was gives me cold. I asked again they did same thing cold coffee. I never going comes backthis Dunkin because customer not asking free anything please respect and give us good customer service. I have receipts. Theyrefund money back in cash but pointed was not given right service or drinks cold and supposed to not turn off oven 1 hours 15minutes ago store closing. Hopefully management takes seriously action against this employee. Thank You. Read more
Yesterday morning I ordered a peppermint latte. I get my order I tell the girl at the window this isn?t a latte I never asked... for a iced latte. And she?s like this is what you get. And best part was the drink wasn?t peppermint they gave me whatever theyfelt like. I will never come back to this location it is straight up trash! Because I know what I ordered because I ordered thesame drink the day before. I always get the same thing. They never tried to remake my drink she closed the window on me. My foodwas also ice cold.. Read more
This place has gone so down hill. They always screw up the drinks. It's like they don't give an F. The new app is HORRIBLE. It... never registers the discount that is offered. The staff has no clue how to handle it. It's very frustrating! Read more