Reviews for Chipotle Mexican Grill in Mundelein, IL
Amazing experience today. Photos speak for itself. Good vibes and great food! ????
It now makes sense after seeing other reviews, i thought we just had bad luck, but I have been here 3-4 times and there is... always something wrong with the food, and i just want to focus on the food here. It was rice over cooked or under cooked, weirdtasting chicken, but the last one was the worst, i got steak burrito bowl and the steak doesn't taste grilled, probably like oldmeat got reheat. Either that or the red sauce actually made me sick. I really regret coming here again, hoping something hadchanged. Don't go here until at least few good reviews Read more
As a loyal chipotle customer, I hate to leave this review, but I have to, this is worst experience I ever had, I would give 0 if... I could, I ordered three pickup bowls, hope I can enjoy the dinner with my family, when I get back home, all three bowls haveonly 1/3 of plate of food, no cheese or lettuce, when I called the restaurant, the people when answered the phone said that?sbecause I did not choose those from app.I will never come to this restaurant. Read more
I ordered with meat, cheese and lettuce. And no meat, no cheese, no lettuce. When I open it was half size of the plate. It?s... 2 nd time messed up my order! Horrible. Vernon hills location is much better. Read more
i would give 0 stars if possible. saw someone making a burrito with no gloves on. horrible customer service was standing there... for well over 10 minutes and was completely ignored by all staff even though it wasn't very busy. portions are way too small andnever enough meat in the burritos it's always like all rice. worst chipotle i've been to. Read more
Oh my goodness. I had never considered looking at this location on Google, but I am certainly glad we did. Every time we come... here, we are left hungry and confused as to how little we get. We stopped coming for nearly a year because of it. Turns out, theportion sizes have continued to decline and you will need to order one of everything to have a filling meal. Disappointed inthis direction, as I've always practically relied on Chipotle as the most efficient, tasty, and filling fast casual chain. Iwas so excited for the Chipotlane, it's nearly always ready when I get there, everyone has been very kind and I refuse tobelieve it's anyone making the bowls fault, but I do not recommend coming here for food. Read more
AVOID THIS CHIPOTLE! They don?t give enough portions. There is a new employees who has some new trainings where they are only... allowed to give you 2oz of each ingredient. My server was adding thing so much less than before so I had to ask her to add extraportions to my bowl. Then she tells me that it will cost me extra for this. WHAT IS THIS CHIPOTLE? For a $10 bowl you are goingto charge extra for a spoon fill of extra corn? How much greedy you all have yo be to do this? I requested to speak withmanager, and she also took the side of this new employee. She has no experience in how to take good care of customers andbusiness. Chipotle is turning into SubWay strategy where if you ask for few extra Jalapeños they will charge you extra. Lookwhat happened to Subway. They are almost not doing so well. And some new CEO comes with new training of 2oz each ingredient andextra charge for few extra PCS of food is just wrong. Take a look at many CEO mistakes such as JCP, KMart and many others.Change your harsh rules and stop charging extra for anything ingredients. Also look at the unhealthy OIL filled Chips. Yuck! Icouldn?t eat them and had to threw it out. Guess what, I won?t be eating Chipotle for a while now and definitely NOT from thisSMALL THINKING and NO personality place. I hope corporate will be reading my review. Because like this you will loose customersand I hope everyone knows about this. Hell may he I will open new chain exactly like this but do even better then guys. And seewhat happens to your stock price. Just sad to see such managers, stupid rules that don?t serve customers. DISAPPOINTED! Read more
To Chipotle employees and management: please make sure you drain the Mild Salsa and Corn, my burrito got soggy when I got home... and was dripping the whole time I was eating it, but it was good food nevertheless. I called the store next day because Icouldn't locate my Credit card. I couldn't get through to a person and the system told me that store doesn't have a phonebasically? Read more