Reviews for McDonald's in Mukwonago, WI
The food is what it is. What was more concerning was the lack of service and atmosphere. I had to order at a kiosk which was... horrible. Nobody acknowledged my order, and the number flashed quickly on the screen and I missed it. I did not know if my orderhad even gone through. Equally concerning was the fact that while the restaurant was clearly understaffed, some persons--whom Itook to be off duty employees--easily helped themselves to drinks and even a chicken nugget or two as I stood there. When myfood finally came, an employee told me to grab my own cup. Thank you very little! Read more
Every time that I've gone the food has been fresh and great.. but at the same time the people were extremely rude and had... terrible customer service so it's kind of a trade off unfortunately. Read more
Went to counter to pickup order. Filled fountain drink of "Coca Cola" . Was nothing more than colored water that had a miniscule... amount of cola flavoring. Went around to drive thru to see if different. Only slightly better. Intentional watering down of thedrinks? Called store, turns out syrup concentrate ran out. They have done this before with the orange juice. Read more
One of the worst McDonald's I have ever been to. I don't believe there is one friendly person that works there. Customer service... skills no longer exist. What do they wear? I don't know if they are employees or people just ged up with the wait and makingtheir own food. I was told I couldn't get lunch 10 minutes before it was time, even though I would be in the line longer thanthat. I asked for breakfast burritos instead. They didn't have them, due to the fact that no one made them. I waited until10:37 for my order...and it was still wrong. Read more
In my order I had hot cocoa. Sounds kind of simple. Not supposed to have coffee for health reasons. Took one sip as I was... traveling and realized that it was not hot cocoa it was a mocha kind of coffee I was not very happy. But I was on the highway bythe time I realized it and was not turning around to come back. The rest of my order was satisfactory. Read more
It's a McDonald's, y'know? Sometimes it's fine, other times it's awful; seems to be how all franchisees go since employees and... managers are always coming and going like it's a revolving door. That said, the past few times have been really good duringdinner times. Just for that I give it 4 stars instead of my initial 3. Food was hot and fresh and made as ordered. Keep up thegood work, guys! Read more
If you were hired to manage workers, you should be fired for not being able to do the job. For what these dumb kids want for... pay, you would think they would make sure they put out something halfway decent. And if you are the owner, I would start lookingat your stafff. Ordered double cheese burgers and there are multiple different pieces of hamburger patty's put together. Lookslike they put a few half eaten burgers together. So sick if this McDonald?s. I also order mobile curbside. I have gone inseveral times to get my food. Don?t offer the service if you do t want to do it. Read more
Super dirty and cold food every time I try this place. I think the whole town agrees their fries are old and cold. The inside... is horribly dirty. Read more