Reviews for McDonald's in Mountain View, CA
the mcdonalds canceled my order and told me I had to pay with cash and mobile orders aren't accepted. They said they only accept... cash. a little suspicious. corporate should look into this mcdonalds Read more
In the past more than 10 years, I've been to this site countless times. I have to say that its service has become more and more... terrible probably because of change of owner or manager (don't know exactly when). Today I ordered via McDonald's app a bunch ofstaff include a large meal and a regular meal, and drove through to pick up. I hadn't found until I was back home that the friesof the regular meal was not in the bag at all and the fries of the large meal was just barely half the package. This may notseem to be a big deal but it's actually the second time consecutively in a row (I didn't do anything last time), so I decided togo back talking to them. The manager (who claimed he is) was pretty rude and didn't show any apology at all. Instead, he keptarguing and showing that his stuff was filling every fries package full, which implied that I, as the customer, was lying to himand begging for more free fries. I understand that the past a few years have been tough for restaurant but this is just not aproper way to treat customers and do business. Read more
I'm glad this location is 24 hours again. There is one overnight worker lady who seems irritated most of the time, but the rest... of them are friendly and the food is always fresh. Much better than the 24/7 one on Lawrence Expressway! Read more
At the front desk attention was so bad. I'm not the guilty that you hate the job. I only want 2 burgers I saw a promotion so I... order it, they want to charge me more money than the promo said. McDonald's try to pay better salaries to have happy peopleworking for you. Read more
It's a good experience here and good efficient service and well prepared food, in my experience. It's a good McDonald's for the... area and one of the better run McDonald's. It's not a new building but it is clean and has the new electronic ordering machines.Also, I recently tried the new McPlant sandwich and I loved it and my co-workers at the office also enjoyed it. It's what I waslooking for and I hope to see more healthier options options like that in the future. Read more
Great experience. Used the machine for this order. It was good interaction and easy process instead of waiting at the line for... hours outside for the drive through ???????????? so highly recommended Maldonado!!! Read more
Service wasn't too bad, the air conditioning was turned too low for my comfort, the place was virtually empty, that might be... one main factor. Food arrived fast and hot. Interiors look from a distance decent but close up are in serious need of repairs. Read more
Has issues with the Uber eats orders, and doesn?t receive the orders in their system. Instead of contacting Uber support to get... the issue resolved, they just ignore the issue all together. This wastes both Uber drivers and customers time. I have gotten 2of these order in the past 2 days, and both times I drove pretty far and had to wait in the drive through just to be told theyaren?t receiving Uber orders. I then have to waste even more time on the phone with Uber support to get the order canceled andreceive my measly $3 compensation for my wasted time, fuel, and vehicle wear / tear. I can?t imagine how mad the customer mustbe when they spent a long time ordering and waiting for their food just for it to get cancelled. Please McDonald?s management,on behalf of all Uber drivers and customers, take 2 minutes out of your day to call Uber support to either get this issueresolved, or remove your store from their platform. This is extremely unprofessional, especially when this has been going on fordays. Read more