Reviews for Sonic Drive-In in Mountain Home, AK
Absolutely terrible. The employees on night shift are senseless heathens. The whole store is bombarded with teen children, who... most are obviously friends with the staff. While waiting for a simple order. We waited 30 minutes with no line and about 6 carsin the pull in areas. No customer service whatsoever. Not even a your welcome or a smile. After watching several of theemployees joke around inside we finally got our order. The main we got was just fine. But the sides were cold and not thoroughlycooked. We have tried several times to see if the store has turned itself around, and sadly it has not. Complete disorder. Read more
They were sooo busy on homecoming. The good was proportioned well and appealing, fresh and hot. The young man was pleasant.... Order off the app and get half priced sodas all hours daily. Read more
I don't always have the best experience with this sonic or any sonic but options are limited. Today was no different started... with a unhappy "yeah what would you like to order" from the lady inside. I get it I worked fast food for years but you shouldnever take orders in a manner like that. I order the new chophouse burger thinking let's try something different. Well nothingdifferent today unfortunately. The tots were kinda warm and gummy soggy as well the crispy onions were far from crunchy rawonions have more crunch than what was on this burger. Oh and if you were wondering no I didn't have any ketchup in my bag again.At least my drink was made right. After several calls over the issues time and time again nothing has changed but hey everycustomer is worth a mint. Hope your meals come out right. Read more
Trying to be fair and accurate, I got the nastiest onion rings that I have ever gotten from any Sonic. Wish I had taken a... picture. Manager on duty kindly replaced them with tots but I would be ashamed to send rings like I got to a customer and expectthem to eat them. Disappointed would be an understatement. Not going back. Read more
Worst service ever on the weekends. Waited ten minutes for the red button to be answered to only be given the wrong order. And... instead of fixing it I was told to make another order. Maybe if the employees weren't so busy with all the kids hanging outthey'd do their job right. Pretty sad I can't stop after work for something to eat without dealing with the bad service and ahigh school reunion.... Read more
Order their 2/5. They forgot the burger and literally made the smallest burrito I?ve ever seen. This place is a joke
This location is very good overall, but lately I?ve had difficulties with the online ordering. I arrive for my order and check... in only to get no response, or the drive-in kiosk says there was an ordering issue and I should push red button. Today, I didthat and got absolutely no response at all. I ended up waiting in the drive through to pick up my order. Oh, and they had tolook for my order so took extra time. Finally order was incorrect. Ordered $5 cheeseburger and small chicken pieces and gotcheeseburger and chili- frito burrito. BTW, it?s terrible. Actually terrible. Please get it straight. You?re too good arestaurant for these actions. Read more
A little disappointed this trip. Granddaughter got a wacky pack with chicken strips and tator tots. There was only one small... piece of chicken and the tator tots had a moldy taste. Read more