Reviews for Wendy's in Mount Vernon, WA
Honestly the food is great, the staff however, clearly don't want to be there. I've worked the restaurant industry for many... years and to not greet guests or even say goodbye? It's just an awkward experience for the customer. I got the feeling, from myvisits that, it is poor management, which causes a trickle down effect and it makes me sad to see a brand new store flounderbecause of managers that can't keep their emotions in check or treat their employees with a modicum of respect. Read more
It is only 9:40 PM on a Saturday night and it has taken me over 10 minutes in the drive-through from the time I ordered to the... time I haven't even reached the window yet this is the slowest place I have ever been now I just have wait for the foodhopefully that will be better than the drive-through service Read more
The grill isn't functional yet. But this place is amazing not the best location I guess but it is really great and they... definitely have freestyle Coke. Read more
Food is gross, not seasoned at all. Drive thru is a weird oval shape. Service was rude and tried to predict my order. When they... got it ?wrong? I heard a big sigh and ?okaaay?? from the lady. Will only come back if service is improved. Read more
This is a brand new Wendy's. It's big and sparkly clean. The employees were courteous and i got my food pronto. What's not to... like? Good grub at a decent price. This Wendy's gets a thumbs up! Read more
New location right off Interstate 5 in Mount Vernon. If you?re coming from the south, you have to do a u-turn a block down to... get into the parking lot. Clean location and prompt service. They seem to still be getting it 100% together after opening, butso is most everywhere. I ordered the seasonal, Strawberry grilled chicken salad. It came ?fresh? lettuce and vegetables weren?twilted and had a good crunch. Chicken was warm tasty. There is indoor and outdoor seating. Read more
I have gone here pretty regularly as they are blocks away from where I live. I will say where it is new, that is about the only... good thing I can say. I order the same thing every time 2-3 times a week. ( I need to eat out less) and more often than not theyhave forgotten an item or made the item incorrectly. They have multiple times misheard my order and made me pay for multiple bigdollar items instead of the value menu items I have ordered. I have tried to be very patient as I understand they are new, andit can be a thankless job. However each time I have tried to mention the mistakes the manager there tried to make it sound likeit was my fault, and that the newer workers there couldn?t have messed up. After taking a loss on the cost of my food severaltimes I finally asked them to fix the situation. Since it was 8:00 pm they made me walk through the drive through (I travelthere on foot) and get the items they forgot at the window while cars were there. After this awkward exchange in front of astrangers car window they didn?t even offer any type of consolation for making me walk there again because of their mistake(medium fry ordered could have offered large) personally I don?t write reviews ever, but this really frustrated me as I wasalways kind and understanding while the manager woman always made it seem like I was at fault, or that I was trying to ?swindle?them out of anything. Take your business elsewhere unless you want a sub par customer service and fast food experience. Read more
Nice clean bathroom, no weird code lock that you have to ask the employees the code for either. Can't tell you how the food is,... didn't try it, but if you're working nearby and need a bathroom quick you can't go wrong with this Wendy's. Read more