Reviews for Panda Express in Mt Vernon, IL
Ordered an extra side of fried rice and didn't receive it. When I called I couldn't get anyone to answer the phones. I'll be... calling till I get a response, but the one star review is for stealing my money and not having the decency to answer the phone. Read more
Worker was a little on the rude side. Rice was so undercooked and hard it wasn't edible. Was told there would be a 20 minute... wait for teryaki chicken. Waste of $30! Read more
Ordered what I thought was 3 entries and a side of chow mein what I got was 1/3 of each entries I ordered and a side of lo... mein I will never order anything from them ever again save your money and get something else Read more
I went there a couple weeks ago at 7:15pm and the drive through woman told me I could only order certain things because they are... ?trying to cut down on food waste and they were about to close?. ?but they close at 9pm??!! I brushed it off whatever I justfigured the workers wanted to go home early. My sister went there tonight at 8pm and was told the same thing!! She was orderingfor our family so she wanted 6 crab Rangoon but was told they could only give her 3 because ?they shut that part of the kitchendown already and couldn?t make any more.? What?? You can?t throw in three more? So I guess they tell everyone this? Seems to methey just want to close their kitchen early than ?not waste food?. If I showed up hungry at 8:50, what could we get?? Fortunecookies?? Lol That?s terrible for customer satisfaction. ???????? Read more
Not only did their menu not offer everything that you love but we went to the drive-through for a family meal we were told to... pull forward because they were waiting on noodles and 22 minutes later I had to go in and lo and behold there was plenty ofnoodles on the serving bar. Then they didn't include any of the sauces that we asked for no soy no spicy mustard nope theyforgot all that too and they offered me a free drink. Oh thank you very much Panda Express for offering me a soda that I don'tdrink he gave me a water Great! Read more
The restaurant is very clean, the food is awesome, and the staff are very courteous, polite, and helpful. This trip I had just... purchased 5 dozen roses at Kroger around the corner. The manager was kind enough to give me a container full of ice water for myroses so that they wouldn't die before I get them home. Thank you so much! Very good experience every time I go there, which iswhy I will continue to go back. Read more
This Panda Express seems quaint. I had their limited / new Sichuan chicken. It was relatively good. As always the Beijing beef... and orange chicken did the trick. I often mix my chicken or entrees with my chow mein because that and the rice are after blandwithout it. The service was decent and had nice ppl working. I may come back here if I make a trip from St. Louis. Read more
My food was good. One person had bejing beef that wasn't as good as usual.