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Reviews for McAlister's Deli in Mt Vernon, IL

Lisa Lee 1 year ago
1

Stopped tonight passing through the area. We got there at 7 PM. We ordered 2 sandwiches; a cold club, and a hot beef,... horseradish and cheddar along with a half a spud, a bag of chips and 2 drinks. After paying $28 we sat in the drive thruwaiting for our food for 25 minutes. After waiting, my roast beef, horseradish and cheddar sandwich was cold. Part of thebread was burnt and the side that wasn't burnt barely had any toppings other than sauce. The baked potato was barely warm. Thebag of chips was full of crumbs. They gave us 2 free cookies for waiting so long and they were hard and dry. There weren'tany napkins in the bag either. This is the 2nd time we've had this experience at the Mt. Vernon location and won't ever return. Read more

James Edward 2 years ago
5

Great service, I ordered the French dip sandwich. This has to be the best french dip I've had from anywhere. The meat tasted... like it came straight from a deli. I would recommend anyone to come try this place. Read more

Heidi Halverson 2 years ago
3

I can?t say much because we chose not to eat here. Menu was not great. 6 different deli sandwiches. Everything sounds greasy... with bacon on it or a Rueben. I was going to go for a vegetarian sandwich but then it was a 30 min wait. So we headed down toPanda Express nearby, which was cheaper faster and likely better. We needed to hit the road. I like trying new places, butprobably won?t be a next time. Read more

John H 2 years ago
2

At first we were the only ones in drive-through line and there was four of us, it took us 30 minutes to get our food. Nothing... like extending your road trip because of slow service. The avocado sandwiches had almost no avocado, not worth it. We haveMcAlister's all over were we live and never had a bad experience. Would not recommend this one. Read more

Lisa Anderson 2 years ago
5

This location is right behind the drury Inn where we stayed. We are here twice and the ladies up front We're super friendly... personable helpful and just made you feel like you were at home. Kudos to these people who are working hard in our crazy worldright now highly recommend this location You might have to wait a little while and realize that mcalister's is really not afast food place they make your food fresh but the food is hot and delicious. They will not disappoint just be patient be kindand friendly and you will be treated like family. Read more

Brenna Ervin 2 years ago
4

We stopped through here on a trip and had a great experience. I used to eat at McAlister's often when I was growing up so I was... thrilled to see one along our route. I ordered ahead but didn't get the order placed until we were about 5 minutes away. Itwasn't quite ready when we got there but I didn't wait long. The first thing I noticed when we pulled up was the "expectingmother" parking spaces up front. This is something I've never before seen but have thought about many times! The prices werereasonable and they have a reward program which includes a free tea when you sign up. They have great sweet and unsweetenedtea. My husband got a steak and cheese sandwich and I ordered the king club. The king club is massive! It was only a dollarfifty or so more than the McAlister's club and said it was twice ingredients so I figured my hangry husband could have some ifhe wanted. I'll tell you what, it really is double the sandwich, we could have shared it! The staff was very friendly and thefood tasted great. We will definitely stop here again. Read more

Brittany Brooks 2 years ago
5

Absolutely amazing staff! I?m so thankful they let me dine in even though I came in 10 minutes before close! Thanks you so much.... Stay awesome McAlisters staff! Read more

kyle huene 2 years ago
1

So I get a choose 2 with a veggie spud and get no cheese. I have a short lunch and cannot go back, now the potato to me is... trash. They are willing to give $1.15 ...which is considerably less than I paid. Read more