Reviews for KFC in Mt Vernon, IL
Food was awesome..service was unusually slow. Ended up worth the wait.Thank you KFC employees!
I will never eat there again, we have gotten some chicken there several times, they can't even get the order right. When I... get home the food is cold, and the chicken is hard. Won't be there again. Read more
Only. Went through the drive thru and picked up a coke. No food. Easy breezy!
The food is usually hot, that?s the best I got. The order is almost always wrong, slopped together. Chicken missing skin, bowl... of gravy open abs spilled everywhere. Unfortunately it?s expected. The staff is rarely friendly or helpful. Read more
Good food. Order was wrong. We only got one chicken breast in a two piece box. We were taken care of nicely.
The last time I went to this KFC I was doing door dash and picking up an order for someone. When I get inside the restaurant to... pick up the order I have a certain amount of time to get the order and get it to the person who placed the order. I was treatedvery very rudely by some lady that was on the line cooking food for whatever reason. I heard her saying that I had to wait myturn and the food for the doordash order wouldn't be ready until the other food that the other people that are in the lineordered was ready. She was very rude very unhelpful and made me late for my delivery. I haven't been back since! Read more
Great food! One of my favorite places for tea (Louisiana). Love the new fries! I miss the potato wedges, but the fries are... great! Read more
I'm hard of hearing & I have trouble understanding what is said on the speaker. Every time I've ordered they interrupt. I ask... for two, two-piece chicken dinner and they ask if I want the three-piece box something. I wanted both original and extra crispy. I was told they only had one of each which wasn't enough and I asked how long would it be, they said four minutes I said okayI'll wait. I tried several times to place the rest of my order constantly being interrupted. Finally I said would you shut upand listen. I know it sounds rude. Normally I'm friendly to customer service because I know it's not an easy job but reallyhow rude. I drove off and went somewhere else. And they didn't interrupted me, let me place my order and it was correct. Read more