Reviews for Taco Bell in Mt Sterling, KY
They didn't get the order right n I didn't find out until I had already took my kids into McDonald to eat and since I don't eat... what they put for my order I had to pay for more food at McDonald's... My husband loved his food from there which was 3 tacoswith extra beef n cheese. Read more
Good, they were stocked of DLT shells :) also contrary to a picture posted here, they do not have chicken taquitos or roll ups.... Very sweet and patient staff, happy with our experience here, tacos tasted good and were full. Chicken quesadilla was toasted Read more
Our visit to Taco Bell in Mount Sterling was great! My wife and I went in for lunch. We used the kiosk to order our food. We... prefer this face to face so we don't feel pressured to hurry. However, someone was ready to take our order if needed. We paid atthe kiosk upon completion of our order and had a seat. The tables and dining area were nice and clean. There were several otherpatrons eating there as well. Based on the conversation I overheard, some people think the lobby is way too cold. It was a bitchili, but this is a perfect environment to enter during the summer. Our order was ready in about 7 mins. The food was very hotand fresh. I know this is supposed to be fast food, but I will gladly wait 7 to 10 mins for hot and fresh food. The order wasmade to perfection. I had substituted several items on my burritos and every one of them was correct. I will gladly est at theMount Sterling Taco Bell anytime. In fact, we visited twice more that same week. Read more
I love taco bell but the service could use some work. Two people took break at the same time right before I ordered. There was a... line around the corner outside the building so I went in thinking it would be quicker. It wasn't, there was 1 person in front ofme when I ordered and 2 more people that were there together waiting for food. It took almost 20 minutes for me to get my order.The person working the front kept stopping and catering to 2 younger girls, one of them was calling her mom and instead ofworking she kept stopping to get them things or talk. They did order but were a bit obnoxious. It shouldn't have taken that longto get my food and no one working there seemed to care or even appear like they were in a good mood. You chose to work here, youcan at least pretend you're in a half decent mood. If you really do hate your job please find something else to do. I honestlydon't understand how this place usually stays busy with the staff they currently have. Probably going to be a while before Ibother coming here again. Would be 1 star if I didn't like the food. At least this didn't screw up the order but if they hadafter waiting as long as I did this review would have been much worse. Read more
Dining room is closed, so only option is the drive-thru and they're slow as hell. It took me OVER 30 MINUTES from when I got in... line at the front of the building til I got to the window to pick up my food. It doesn't matter what time of day you're here,they're only working as slow as a sloth and should be called Sloth Bell. When I asked what the problem is, the employee justsaid "Sorry. We're trying to fix the food fresh. Have a nice day.", and closed the drive through window.A 10-12 minute waitduring peak times is acceptable, but 30 minutes? That's a lame excuse. Most places would give a comp card for a future meal justfor the inconvenience. That made me give them a 1 star as I guess they have to slaughter the chickens and cows, then process themeat, pick, wash, and cut up the vegetables, grind the corn and make tortillas, and process the milk into cheese and sour cream.I didn't even get a freaking straw for my drink and the tacos, which were lukewarm, fell apart from having sat so long. WON'T BEBACK. Read more
Ordered Door Dash and SPECIFICALLY put NO lettuce on the tacos. Even placed in it a special note. Might as well have thrown $30... out the window, because instead of NO lettuce there was tons extra all over the tacos. The only option was if we wanted to comeout tonight it would be replaced otherwise tell Door Dash. We didn't want to get back out hence fact we did Door Dash anyways.So Door Dash gave a whole service fee back of $2.72! Read more
Horrible service, rude behavior, they can never get my order right, and when you ask about certain items they act like they have... never carried it. I was told by a manager after my last large order was wrong, to come by any time and I would have those itemsfor free, yet they made a huge deal out of it when I did return. And this order was wrong too....I asked for no lettuce and theylistened for 2 of the 6 tacos and the rest had lettuce. I'm done with this Taco Bell. Save yourself the headache and go to DonSenor instead. Read more
I went in to eat. Bathrooms are modest (men's only has one toilet) but decent and well-maintained. Cashier was attentive and... friendly. Seating area was clean and had plenty of different options for different needs. Drink fountain worked well. The foodthey gave me was pretty standard Taco Bell, but my items had more in them than Taco Bell locations in Lexington, leading me tobelieve I've been getting ripped off by Lexington Taco Bells. I left feeling much more like I got my money's worth. Read more