Reviews for Wendy's in Mt Pocono, PA
Wowewwwwww. And not in a good way.i just left there 10/24/2022 6:03 pm. The workers are t Rude .cussing in front of customers.... Amber the cook was cussing and there was young kids inside. I told the manager she said they gonna do it no matter what. Themanager is completely dumb. Amber the cook messed up our orders and blamed it on the the young boy working. The entire time Iwas there they all was cussing him. He was a good worker just wanted to make sure we got our food. This is ridiculous. I willnot be coming back. And I will make sure none of my workers est there anymore aswell. Read more
They still have the normal amazing fries! My Wendy's has switched to the new disgusting crispy fries. This place had speedy,... friendly service and food was good!! Read more
Out of all the Wendy's I have been to this one definitely ranks low on the list for quality. The dining areas was very... disheveled and dirty, although after we sat down someone came around and started cleaning tables. Floor was Gross and some areaswhere sticky. The Food tasted fine but you could tell it was just thrown together in a rush or without much care. Read more
Manager Stephanie was rude to me and my family. We refused to buy food from there after her worst behavior and attitude. No... personality what so ever. She doesn?t deserve to be Manager in any location. I humbly request the district Manager to reach outto us and we would explain the situation. Also, review the footage from Aug 15, 2022 at 6.45pm. Shouting at customers. Read more
This Wendy's drive through is horrible. I sat there for 5 minutes. Never heard hold on I will be with you shortly. I went to... pull out and 2 cars were in front of mine picking up food. They were short handed. Well tell the person waiting that! Read more
I don?t normally complain but this is the second time I?ve had an issue with this Wendy?s. 1st time I ordered a 10 piece and... they took it upon themselves to add 2 spicey nuggets to 8 regular instead of asking me if I?d wait for the two regular (I don?tlike the spicey nuggets, otherwise I wouldn?t be annoyed). This 2nd time I got baconator fries with my order and they put somenasty burnt ???? bacon on them. Simple ?mistakes? that are 100% avoidable!!! Next! Read more
I'm a New Yorker who is staying at Great Wolf Lodge and I heard that this Wendy's has great food. True enough, after eating, I... felt great. The employees were very friendly and even when handling a large order, they made sure that it is accurate and readyto go. That shows patience and understanding. I would have given this place a full five stars but one factor prevented me fromdoing so. Before I name that factor, I am not blaming the establishment for any of the mishaps that happened during my visit.Anyway, while I was ordering, the manager came and decided to grow impatient and threw off the employee's concentration whichmessed up my order a bit. As I looked inside, the employees didn't like that one bit. Long story short, that manager has tolearn that patience is a virtue. Otherwise, expect customers to come back and complain. As for me, I'll still come back. Allthat matters to me is the food that will satisfy my stomach. Read more
This location from the reviews and my current personal experience seems consistent with the need for new management. I paid 12... dollars for just a medium meal and the bourbon bacon sandwich is not built like a 12 dollar meal. Thin single patty. Hardly anybacon or fried onions. The manager is an oblivious older woman who needs some serious training. Counting money from drawer infront of customers in the store. She walked away mid taking our order for something sure could of delegate to another employee.Not worth the money or customer service Read more