Reviews for McDonald's in Mt Pocono, PA
Totally remodeled and Great efficient drive Thru lanes. The staff are pleasant and Recap The order Before Handing it To You... which is huge. Keep up the great work. It?s appreciated. Food is always fresh Read more
They totally remodeled this McDonald's. What a great atmosphere as soon as you walk in the door. You place your order and they... give you a little table tent with a number on it and you place it wherever you are sitting. Then they will bring the food out toyou. The best part, they actually ask you is there anything else they can get for you which I thought was very kind and justreally made my day. The staff was incredibly pleasant and friendly. First time ever going to a fast food restaurant afterplacing my order and told to please go sit down, we will bring your food out to you! Best customer service I have ever had in afast food restaurant! Read more
20 minutes waiting in the drive through and still haven?t ordered anything. If it was for me I?d go somewhere else that has... better speed and service. But my kids beg me to stay waiting in line for them. I?ve been a customer service manager forMcDonald?s for a couple years. I have never seen service or speed like this. It?s so Irritating ........ update I went againtonight and got 2 drinks not hard to mess up and a McChicken and double cheese. they couldn't even get this right. Managementneeds to fix the staff! this store is becoming sad to go to. I rather travel a little further to get what I pay for and getbetter service!!!! Read more
The best McDonald?s I?ve ever been to. Very clean with nice interior design. There is a self-serve kiosk, after which the... employees bring your food to your table. Read more
If I could give NO STARS I would. Food was awful. How do you even get cold fries during a lunch? The dining area was gross.... Most of the tables were dirty. The drink station was dirty & the napkin dispenser was empty. Also the garbage cans vere overflowing. I will never return to this location. As we were walking out my husband & I both agreed, we should have went to TacoBell. Read more
The staff needs to be trained in basic food service. The place is lacking in order taking ,food preparation And courtesy. With... the prices of a fast food meal for 3 almost 30.00, they need to do better. The stores in stroudsburg and white haven are far andaway better stores Read more
Missing a cheeseburger and a med fries out of meal. Had no sauce in the bag but received it when I asked. Spent $33.58. Order... number 938 today around 7 something today. Ordered a large double quarter w/cheese meal. A med 10 nugget meal. A med 2cheeseburger meal. 2 four piece nuggets. Read more
Nuggets are good, just remember to put the meat on my big mac next time.?