Reviews for Casey's in Mt Morris, IL
I love our caseys in Mt Morris ! Always a pleasure to go into. At least for me it is. There might be one employee that can be... rude but who knows what type of people she deals with all day to make her that way! I've seen her on her good days so I know itsnot always like that! Regardless always a good feeling walking in there . I've been to several gas stations in Elgin that Idread having to go into paying cash . Being either because of the rude employees with rude faces..... or because of the crowd that hangs around those gas station and I've NEVER felt that here !Always friendly people, always good food when one specific cook is back there ! The guy with all the tattoos! He's awesome athis job ???? other caseys I've walked into aren't like this one so I think Mt morris is doing just fine ???? Read more
Breakfast at Casey's for $2.99. Saved me some money. Eased up my mind.
not bad service but the fact that you have to PAY FOR AIIIIRRRR!!!
Very rude to a pregnant women when asked a question. I will be calling corporate to complain about the details.
Have been going to Caseys in northern il since 2014. I visit my severely autistic son weekly and have been bringing him to... Caseys to buy snacks and use the restroom. I ALWAYS take pictures of him in the caseys, no problems,until today April 5 2022 @12:00pm to 1;:00pm. One of young girls that works there came up to me and asked why I had the camera out,,,are you kiddingme????? I had told her I was taking pictures of my handicapped son,why should I explain my business to her?? This young ladyneeds to be terminated as her behavior towards her coworkers is appalling as well. Read more
Horrible customer service. Corporate office won't even respond to my complaint. Won't buy or recommend food from Casey's. i... reached out as asked. no responce. customer service is just lip service. I stand by my earlierrating. Read more
I don't want to pretend like this was the first time I've ordered pizza from here, but it was the first time I've been so... disrespected. No taco sauce with our Taco Pizza and the WORST cheesesticks I've ever seen. It literally would have been easierto make these correctly. It will really make me rethink ordering from here again. Read more
Poor attitude amongst staff besides one woman with platinum blonde hair who?s very sweet, but other female staff is very catty,... openly bashing other employees amongst each other, gives snotty remarks and answers to customers questions, and genuinely justdon?t seem like they want to be helpful or kind to their customers. If you don?t like being in the customer service business,then please get out of it. It?s so unprofessional to talk bad about your fellow employees with 4 customers up at your register.Also the pizza we ordered came to us with the dough undercooked and chewy, when we called to let them know we were basicallytold that?s not their problem and they would not remake our pizza. Ontop of all that their machines are either broken or pourout water instead of coffee or hot Coco, overall I just genuinely don?t believe the employees care about their customers ortheir experience in their store. There used to be great employees there who made your day better by going in but it seemsthey?ve all left (as would I if I had to work in that toxic environment with those people). Sad day, I think I?ll go to mobilenext time. Again thank you to the woman with the platinum blonde hair, you?re the only reason I go there in the mornings beforework and also the only reason I gave my review 2 stars instead of 1 Read more