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Reviews for Dunkin' in Mt Airy, MD

dan 1 year ago
1

Slow service, coffee is watery with barley any flavor, they never get orders right, and customer service isn't that friendly.... Use a different Dunkin location Read more

Bobby Gollan 2 years ago
2

Very inconsistent lately. You might end up with something that tastes like hot, creamy water orrrr more like an Americano,... regardless of what you ordered. I've been going to other dunkin locations. Read more

Rachel Knapp 2 years ago
5

I don?t prefer Dunkin Donuts but their service is always fast and accurate.

Margarita 2 years ago
4

They close at 9pm every day now. The app and Google don't know they so the app lets you order past their closing time.

Wen Han 2 years ago
5

Nice fresh coffee and a good selection of ice cream. The staff are very friendly and customer service oriented.

Trent Hinkson 2 years ago
2

I have used drive through Doordash and dine in. Everytime is the same! Usually unfriendly people for dine in or pickup. I have... literally drove through to get new items advertised like NEW and they tell me they no longer carry it. I have Doordashed donutsat 8:00Am just for my dasher to tell me they only have one kind of donut left. Ridiculous at 8:00AM? They barley put anyfrosting. This is to be frugal. The icing barley covers the top and you can usually see through their very thin layer iced. Youcan sometimes get the drink you order but only if they have the syrup. They usually don't and only have carmel or sugar freesyrups. The food as in "none donuts" is usually always available. This store needs help! Read more

Rose F 3 years ago
1

Needed my evening iced coffee fix so I placed a mobile order at 10:04 pm on my way to DD. Their app said they were open until... 10:30 pm and I got there at 10:06 pm. The place was dark but employees were inside and saw me but wouldn't come to the window. I waited a few minutes until they came out the side door and tried to avoid me, but I told them I had a mobile order. They toldme they were closed. I told them their app said they don't close until 10:30 pm and deducted money from my account for myorder. She told me to come back tomorrow because the hours are wrong on Google and they close at 10 because of covid... I toldher it's the DD app that says open til 10:30 pm... Lucky them... They sure had their large iced coffee orders in drink carriersthough... I guess I didn't need mine tonight but glad they got theirs!! I'll call contact corporate tomorrow for a refund andvisit my local DD tomorrow, since this one was on my way home from work but is not the closest to my house on my day offtomorrow... ugh. Read more

Jimmy Copek (Jcopek) 6 years ago
3

This Dunkin location was a little hard for me to find. Also trying to figure out the drive thru line was confusing. They are a... pretty slow location. I wanted a long Time To place and get order. Cashier wasn?t that friendly either. Read more