Menu for Aspen Crossing in Mossleigh, AB

The Polar Express has long been a beloved family tradition in our family, but not anymore. We were so disappointed by our... experience tonight. It seems to have gone down hill and the cut backs on staffing really detracted from the experience. Thetrain was an hour late, which is a big deal when you have little kids. They tell you to come 45 minutes early in theconfirmation email so many families were stuck waiting for nearly two hours. The waiters used to put on a fun show when theyserved the hot chocolate but not tonight; we had 2 waiters frantically trying to pour hot chocolate for the entire train car.They play the story over the speaker but it was so quiet, no one realized it was even playing and despite trying to listen,couldn?t. I asked if the volume could be turned up so the guests could hear, this did not happen. The windows were completelyfrozen over so you couldn?t see out the car. Not Aspen Crossing?s fault, however, they came and handed out window scrapers AFTERthe train left the North Pole and we were on our return home. Would have been nice if they had the foresight to do this at thestart of the ride so the kids could have seen the scenes along the way and Santa and the elves at the North Pole. My kids walkedout tonight not wanting to go back next year. I?m so disappointed writing this review because I have always loved andrecommended the Polar Express experience, but I won?t be doing that anymore. I feel like it is now completely over priced forwhat they are providing. Read more

We went on the polar express with our 3 young boys. It was a fantastic experience and better than I expected. Our trip started... with some train problems but the staff was great and made us feel well taken care of. I highly recommend it and will be goingthere again! Thanks Aspen Crossing and all the staff for the amazing experience! Read more

The campground is wonderful. We have previously stayed in the original area with lots of trees, this time the new area. They... have planted lots of trees and shrubs and when they fill in, it will be amazing. The sites are nice and large and very wellkept. There is a swimming lagoon which looks lovely. The train excursions are also fantastic. We've been on two! Read more

We did a Friday night Twilight tour! It was so much better than I expected! We will definitely be doing this minimum once a... year! Great food, great service, great stories and information! I'll still give it five stars, my only complaint is the candycaboose didn't have a lot of candy! But I have a sweet tooth! The new loop on the campground is a little sparse for greenery,but completely understandable. Read more

Fun fun fun! We did the twilight tour. The food was delicious. Customer service was great. The train robbery was so much fun.... The prairies are breathtaking! Can't wait to do it again. Read more