Reviews for Baskin-Robbins in Moses Lake, WA
We?ve never had a negative experience with our local BR. Great ice cream and customer service
I love Baskin Robbins ice cream because it?s a big real treat but last night my sundae had to small half scoops of ice cream a... smidge of chocolate and whipped cream , it?s wasn?t even 3/4 of the small cup they put it in. I was so disappointed to pay theprice for what I received, my husband said the employee was distracted and didn?t know how to make it. It was upsetting becauseI expected a real yummy treat. Read more
I had a great experience when I went to Baskin Robbins! It was busy, and the girls behind the counter were friendly and... efficient. They have a great selection of ice cream and other menu items. It was definitely worth it! Read more
I'm allergic to eight food items, so finding ice cream that I can eat is hard. But, Baskin-Robbins was able to find a flavor.... Dark chocolate two scoops with pineapple topping. Yum ???? Read more
All Girls in there look like crack heads, rude as hell. I was in there when they were being rude to a customer and the customer... told one of there girls. They just looked at each other giving dirty looks , rolling eyes, glaring to the customer while I waswaiting in line. Move to couple weeks later I go in there and they are always rolling their eyes like if there better than mewhen they are serving ice cream for a living. Disgusting attitudes. ZERO CUSTOMER SERVICE SKILLS WHATS SO EVER....I literallyhate going there when the young girls are all working together and the one with the tattoos on her neck. Read more
I took the kids here after going to the movies on Saturday evening and it definitely made our night. The girl working behind the... counter was all by herself and handled the rush of people very well and with a smile. I was impressed not only by the service,but how well she treated my children. To me that is rare these days...because of her and her excellent service we willdefinitely be frequenting this store more often. Read more
An online post doesn't do any justice for this AMAZING place. The short version: I got the single best smoothie in my 21 year... life. IT'S SO GOOD RIGHT NOW!!! the full story: I was driving by on my way home when a saw a kitten get rammed in front of me at25-30 mph. I immediately hop the curb and park behind his store. I burst through the door and ask the owner (behind the countercleaning) can call dispatch to send animal control because a kitten is under his truck dying. He didn't even question it andimmediately called dispatch as we go assess the situation. He was very calm, collected, and funny with the situation. It wasgreat talking to him for 15 minutes and he was VERY NICE. Almost like we were friends for ten years. Dispatch gets there,collected the Lil kitty, and we tell what we had seen. PROPS TO YOU ANIMAL CONTROL. YOU'RE AWESOME TOO! I then went in the storeand got THIS AMAZING SMOOTHIE. I CAN'T EVEN DESCRIBE HOW YUMMY IT IS! Read more
The 2 females that were there tonight, we're very friendly and suggestive!! That makes Me want to go back, thanks Ladies!